Job Title: Gas Officer

Contract: Permanent

Hours: 37 Hours per week

Salary: SO2 - £36,124.00 - £37,938.00 per annum

Would you like a role that makes a real difference to the lives of people in Leeds? Could you help us ensure that council homes are kept in the best possible condition for our tenants?

As a Gas Officer in the property and contracts service you will provide an excellent customer service to tenants and use your technical knowledge to ensure maintenance issues are promptly identified and repaired.

Your role

The purpose of this role is to undertake gas inspections to council assets in order to quality assure completed works / work in progress, determine stock condition and identify, diagnose, and develop solutions to gas related issues in-line with internal policies and procedures.

Provide day to day contract liaison, technical assistance and effective communication and correspondence between customers, council staff, external agencies, and contractors
Proactively develop efficient and cost-effective solutions to problems.
Raise orders & develop schedules / programmes of work appropriate to specific work stream in order to address ad-hoc problems/situations and to monitor relevant planned programmes of work in-line with investment needs and the council’s asset management strategy and internal policies and procedures.
Monitor the delivery of work including the appropriate on-site supervision of contractors and supply partners, to ensure that delivery is achieved in a safe, customer focused manner, to an acceptable standard in line with relevant Regulations and charged accordingly in-line with the contract/supply agreement.
Provide technical advice and support as required and assist in monitoring the appropriateness of works ordered.
Monitor and audit appropriate works records and assist in the administration of contracts through Leeds City Council IT systems.

What you will bring to the role

You will have excellent communication skills and be a team player. You will be motivated and a critical thinker with the ability to understand the needs of your customers.

You must have:

A commitment to providing a quality frontline customer service
The ability to work in a fast-paced, pressurised environment
The confidence to diagnose repairs effectively and provide solutions
Experience within the building/construction industry
Good IT skills

Benefits of working with us

We pride ourselves on offering the best employee experience, with a genuine commitment to keeping our colleagues safe and well at work. We offer:

a competitive pay progression structure
generous annual leave entitlement plus bank holiday allowance
flexible working options, subject to service needs, including hybrid working and flexitime
clear career paths with tailored personal and professional development
a range of staff benefits to help you boost your wellbeing and make your money go further
membership of the West Yorkshire Pension Fund

How to apply

Before applying, please read the job description and employee specification carefully. We will only shortlist candidates who demonstrate in their application that they meet all the essential criteria for the role.

Please complete our online application form in full. You will be invited to upload your CV if you wish, which will prepopulate your contact details, employment history, qualifications and training. However, you should check your information carefully and ensure you complete all sections before submitting your application.

For an informal chat about the role, please contact Ryan Pollock on 0113 3788396.

Job Description

Purpose of the job:

Undertake gas inspections to council assets in order to quality assure completed works / work in progress, determine stock condition and identify, diagnose, and develop solutions to gas related issues in-line with internal policies and procedures.
Raise orders & develop schedules / programmes of work appropriate to specific work stream in order to address ad-hoc problems/situations and to monitor relevant planned programmes of work in-line with investment needs and the council’s asset management strategy and internal policies and procedures.
Provide day to day contract liaison, technical assistance and effective communication and correspondence between customers, council staff, external agencies and contractors / supply partners and proactively develop efficient and cost-effective solutions to problems.
Monitor the delivery of work including the appropriate on-site supervision of contractors and supply partners, to ensure that delivery is achieved in a safe, customer focused manner, to an acceptable standard in line with relevant Regulations and charged accordingly in-line with the contract/supply agreement.
Provide technical advice and support as required and assist in monitoring the appropriateness of works ordered.
Monitor and audit appropriate works records and assist in the administration of contracts through Leeds City Council IT systems.

Principal Responsibilities:

Frontline delivery of the service and monitoring of departmental performance standards, values, policies and priorities.
Delivery of quality control functions appropriate to the service area.
Manage all activities in compliance with legal, regulatory, contract and internal requirements.
Support the delivery of services in-line with council objectives in order to achieve excellence.
Continually drive a value for money, customer focussed service.
Take ownership for operational issues and manage relationships with all stakeholders to ensure effective and efficient service delivery.
Ensure the ordering and delivery of works within individual delegated budgets and agreed budget profiles, including the prioritisation and planning of work.
Take accountability for the outputs of all duties.

Please note this is not an exhaustive list of responsibilities

Prospects

Promotion: Whilst no guarantee can be given to subsequent promotion, there are currently a number of higher graded posts within the Council which potentially provide the opportunity for career progression within the Council. Any subsequent vacancies will be filled in compliance with agreed Council procedures.

Training: The Council has a positive commitment to the training and development of employees in all areas of its activities. Similarly, employees are also expected to adopt a positive attitude to any training provided and also to their own personal development.

Relationships: The post holder will work closely with colleagues within Housing Leeds and will also be required to maintain effective relationships with staff at all levels within the Directorate, other Council departments, Elected Members, external agencies and the general public.

Qualifications: Full Gas ACS accreditation with the following – CCN1, CENWAT1, HTR1, CKR1.

Physical Conditions The post holder may be based at any Leeds City Council or partner organisation office and may require working to the Council’s ‘changing the workplace’ working style. - Leeds City Council has a no smoking policy.

Car Use Allowances – This post requires the holder to hold a current drivers licence. If this post holder or post meets the criteria for essential car user status the corresponding allowance plus mileage will be paid whilst the post holder provides and maintains a vehicle for business use. Casual car user mileage is payable in accordance with local conditions of service.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve. Leeds City Council is recognised in Stonewall’s Workplace Equality Index 2024. We are also an Age-friendly Employer, a Mindful Employer and a Disability Confident Leader.

All new Leeds City Council appointments are made subject to the satisfactory completion of a six month probationary period.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Qualifications and Knowledge

HND/HNC Level qualification in Building / Construction or equivalent experience within the construction industry
Strong knowledge of building defects / construction techniques in relation to gas installations / appliances
Strong knowledge of landlord’s responsibilities in relation to gas repairs & maintenance
Strong knowledge safe construction Health & Safety procedures
Full Gas ACS accreditation with the following – CCN1, CENWAT1, HTR1, CKR1.

Specific Skills & Competencies

Able to plan and organise own workload in a busy environment
Ability to diagnose and develop solutions to technical electrical problems
Understands modern standards, regulations & technical advances in relation to gas works.
Developing and maintaining working relationships with suppliers and staff,
Able to assess gas related hazards through a standard risk assessment procedure and prioritise follow on actions accordingly
Experience of using Microsoft packages to record and present service information.
To contribute to delivering a team culture that is focussed both on customers and quality
Experience of managing small to medium construction projects
Able to develop timely and cost-effective solutions to operational problems
Able to negotiate on day-to-day operational issues with suppliers in order to develop favourable outcomes for the council and for customers

Behavioural and other Characteristics required

Essential Behavioural and other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council equality and diversity policies.
Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and comply with Leeds City Council policies and procedures.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Desirable requirements

It is desirable that the candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates are not required to meet all the desirable requirements however these may be used to distinguish between acceptable candidates.

Qualifications and Knowledge

Membership of a professional body i.e. RICS building surveying
Up to date knowledge of social housing and issues affecting the sector
Understand standard forms of building contracts

Specific Skills and Competencies

Experience of using asset management IT systems
Produce clear and concise, basic reports in relation to the service in a timely and accurate manner.

Experience

Experience of working within social housing
A previous trade background

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