Job title: Weekend Operations Officer
Salary: SO1 £34,434 - £36,363 pro rata
Hours: 24 per week
Contract: Permanent
Location: Farnley Hall, LS12 along with parks and greenspaces throughout the city.
As a Weekend Operations Officer you’ll thrive in a skilled, dedicated, and enthusiastic team and be part of the wider diverse council where you will have the prospects to succeed. Best City Ambition
The successful candidate will be a highly flexible, well-motivated self-starter who possesses excellent communication skills. Having a proactive approach to problem solving, whilst developing relationships with stakeholders, partners. You will be working within a diverse service across the city’s parks and greenspaces.
It’s the opportunity to have a positive impact to a service, by ensuring the safe operations of Greenspaces and visitor attractions across the city along with all the activity that happens within them.
Our parks offer a wealth of recreational opportunities, including walking, football and cricket pitches, tennis courts, bowling greens, playgrounds, along with some of the City’s busiest visitor attractions and animal collections. Parks are also a vibrant hub for events, hosting everything from the Ironman and to major concerts like Slam Dunk and the Roundhay Festival, new for 2026.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.
About you
As a Weekend Operations Officer you will bring to the role:
- Proven experience in team leadership and supervision.
- Strong organisational skills and the ability to prioritise under pressure.
- Excellent communication skills and a commitment to outstanding service.
- A passion for creating exceptional visitor experiences.
A full UK driving licence is essential
About the role
As our next Weekend Operations Officer, you’ll will be part of a passionate, dedicated team, working in varied environments.
You will work closely with contractors, stakeholders and other employees of Leeds City Council and create close working relationships with all.
- Provide visible leadership across designated sites on a rota basis.
- Support staff in managing escalated issues,
- Take the lead in emergency situations in line with the service's business continuity plan, and ensure that all activity taking place is in line with the designated health and safety arrangements
What we offer you
We take pride in offering the best employee experience, with benefits including:
- a competitive salary and annual leave entitlement plus statutory holidays
- membership of the West Yorkshire Pension Fund with generous employer contributions
- flexible and hybrid working arrangements subject to service requirements.
- a clear career pathway and continuing professional development opportunities.
- a range of staff benefits to help you boost your wellbeing and make your money go further.
How to apply
Please complete the online application form.
Read our guidancefor further advice. Please check your information carefully and ensure you complete all sections before submitting your application.
If you have any queries or would like an informal chat about the role, please contact Rebecca.Meers@leeds.gov.uk
All new Leeds City Council appointments are made subject to the satisfactory completion of a six-month probationary period.
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
Job description
Job purpose:
Working as part of the Climate, Energy and Green Spaces team, you will demonstrate the council values and behaviours to help us to achieve our ambition to become the best city council in the country. You will provide weekend and Bank Holiday cover to supervise outlets, attractions and events, ensuring high standards of performance and efficiency, and the safe operation of activities.
Flexibility is essential as the role is peripatetic, covering several of the outlets and attractions within the service as determined by the weekend management rota. The role is three days per week (Saturday and Sunday plus one other day) and attracts salary enhancements for weekend and Bank Holiday working
Responsibilities
- Provide visible leadership and supervision for specified outlets as determined by the management rota.
- Manage the on-the-day performance in designated sites, including sales, staff, stock, customer service and resources.
- Manage time effectively across multiple sites.
- Manage resources to maximise efficiency.
- Ensure the safe operation of activities undertaken at specified sites in line with Health and Safety arrangements.
- Manage escalated issues, including customer complaints and staffing related matters that arise during shifts.
- Act as keyholder for specified outlets and ensure that site security.
- Aware of first aid arrangements for specified sites and take prompt and effective action in the event of health and safety incidents.
- Aware of business continuity and emergency arrangements and take the lead in response to an emergency situation on site.
- Support external events that are taking place on site and ensure they are operating in line with the agreed arrangements.
- Support the service in achieving the outcomes identified by the Leadership Team in relation to service improvement activities, promotions and priority projects.
- The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
- The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
Your working week is 24 hours, over three days, incorporating Saturdays, Sundays and Bank Holidays. Where the third working day is not a Bank Holiday, the day of the week will be agreed with your manager. For weekend and Bank Holiday working, the appropriate rates will be paid in line with agreed terms and conditions of service for Local Government Services.
Qualifications
Full UK Driving License
Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.
- Ability to manage an operational front-line service.
- Ability to manage services in accordance with Leeds City Council’s values and equality standards
- Ability to manage staff appropriately within the policies and procedures agreed by the Council e.g. managing attendance, appraisal schemes identifying and progressing training and development interventions.
- Ability to manage commercial activities effectively.
- Effective written and oral communication skills with a wide range of people e.g. Ward Members, Senior Council Managers, and members of the public.
- Ability to make appropriate and timely decisions.
- Good organisational skills.
- Ability to prioritise and organise work schedules often to tight deadlines.
- Ability to manage a diverse range of service issues.
- Knowledge of events management, including Health and Safety
- Knowledge of current operational, managerial and performance management systems
- Knowledge of Leeds, Vistor attractions and Greenspaces
- Experience of working in a multi-discipline and geographically dispersed environment.
- Experience of delivering a high level of customer satisfaction with the quality of service.
- Experience of supporting projects or initiatives which reflect service needs, provide value for money, and maintain quality
- Experience of financial management including prioritisation of resources, achieving income targets and controlling costs
- Experience of successfully managing and motivating employees and enabling them to deliver to their full potential.
- Experience of managing budgets in a commercial environment
- Experience of managing teams to provide a customer focussed retail environment, maintaining high levels of customer service and creating a culture of continuous improvement.
Essential behavioural and other characteristics
- Understand and embrace Leeds City Council values and behaviours and codes of conduct
- Committed to continuous improvement in all areas and work towards delivering the Leeds Ambitions of health and wellbeing, inclusive growth, thriving strong communities, and a resilient sustainable city
- Able to understand and observe Leeds City Council policies and procedures
- Carry out duties having regard to an employee’s responsibility under Health, Safety and Wellbeing
- Participate in appraisal, training and development activities to ensure up, to date knowledge and skills
- Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding equality and diversity of Leeds City Council
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- The Council has adopted a flexibility protocol and the role will be expected to work within these parameters
