Water Management Technician - REQ000063

Job Title – Water Management Technician

Salary - £26,421.00 - £28,770.00

Hours – 37 hours per week

Contract – Permanent

Location - Leeds Building Services – LS14 1NZ

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

Leeds Building Services (LBS) is the in-house service provider for construction, repairs and maintenance works across the Council. The service currently delivers Responsive Repairs, Maintenance and Planned Works to Council Houses across various parts of the City and Council Assets across 800 sites including Schools, the Civic Estate, Offices, Sports and Leisure Centers and Children’s Homes across the Authority.

As a Water Management Technician, you will:

Experience of working within a water management role.

Ability to upkeep and administer records.
Ability to understand instructions.
Ability to communicate with members of the public e.g., tenants, building managers.
Ability to use handheld technology.

About the Role:

This is a great opportunity to move into a vibrant and forward-thinking environment supporting the delivery of a diverse range of construction services. This role will appeal to you if you have a genuine interest in the delivery of public services and a commitment to continuous improvement and delivery of a high-quality service. Examples of the type of work involved:

Willing to abide by the Council’s Equal Opportunities Policy. To carry out all duties having regard to an employee’s responsibility under the Council’s Health and Safety Policies.
Knowledge of Health & Safety procedures.
Experienced to work with due regard for the safety of self and others.

Excellent communication skills, both verbal and written
Ability to resolve potential conflict and to gain cooperation and trust from colleagues, service users and contractors.

In addition, ideally you will have a proven track record of working as part of a dedicated team and be effective in managing competing priorities and workloads, responding quickly and appropriately to changing needs and be able to demonstrate excellent organisation and influencing skills. Our teams are proactive, highly skilled, self-motivated, and actively seek opportunities to deliver.

What we offer you:

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements.

a clear career pathway and continuing professional development opportunities.
a range of staff benefits to help you boost your wellbeing and make your money go further.

For more information about our benefits please see the benefits section of our jobs page. www.leeds.gov.uk/jobs

How to apply

Apply for this job online. Please complete the online application form.

Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

A Disclosure and Barring Service (DBS) check against the Children’s barred list will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.

We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve. Leeds City Council is recognised in Stonewall’s Workplace Equality Index 2024. We are also an Age-friendly Employer, a Mindful Employer and a Disability Confident Leader.

All new Leeds City Council appointments are made subject to the satisfactory completion of a six month probationary period.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Job Description:

Job Purpose: To support the delivery of a customer focused, safe, efficient and comprehensive construction, repairs and maintenance service through the Council’s internal service provider.

The Water Management Technician will support one of the Business Units within Leeds Building Services.

Responsibilities

To provide a support service to contribute to the delivery of business improvement plans for Leeds Building Services focussing on a range of activities which will deliver value for money to customers and contribute to the delivery of Council priorities.
Be responsible for carrying out inspections of premises, providing control and monitoring of Legionella for water services within Leeds City Council properties. This work will regularly involve working at heights, taking water temperatures and samples, and working in confined spaces.
To undertake and compile risk assessments for water services within Leeds City Council properties.
To maintain and monitor a central database on the provision of the required Legionella control measures.
To instruct contractors undertaking identified remedial work to ensure compliance with standards.
To review and audit risk assessments completed by external contractors to ensure compliance with standards.
To meet regularly with Managers to ensure the service is meeting the required standards in respect of water management.
To meet with building users/managers to present and explain the outcomes, impacts and importance of the risk assessments undertaken and the recommendations of arising actions.
To keep up to date with, be aware of, and comply with the Departmental Health and Safety Management Systems.
Support and contribute to the delivery of effective budget management using agreed processes and procedures.
Maintain effective relationships within Housing Leeds, other Council Directorates, external partners and agencies.
Contribute to effective performance management processes and continuous improvement.
Maintain a high level of personal effectiveness and uphold and promote the values of Leeds City Council.
To ensure all activities are delivered in accordance with all legal and regulatory requirements and in line with the Council’s policies and procedures.
To work flexibly across the Leeds Building Service to respond to Service priorities as needed.
Provide high quality customer service utilising a range of written and verbal formats.
Provide support to the management of LBS schemes and sub-contracts.
To be accurate and efficient in the inputting and processing of data and in the use of ICT systems and promote the use of new and existing ICT systems.
Assist with responding to complaints regarding the service in accordance with the Councils complaints Policy.
To report on incidents and accidents to support and contribute to Health and Safety standards in line with LCC policies and procedures.
Undertake other duties commensurate with the grade.

Qualifications:

The post holder will require the Water Management and Legionella Control City and Guilds qualification.

And / or

Holder of current SMSTS qualification or equivalent health and safety qualification.

Can demonstrate relevant experience in appropriate trade/field of work.
Postholders are expected to maintain the appropriate level of accreditation.
The post holder will also require to evidence an advanced level of literacy and numeracy, through 5 GCSE’s (Grades A-C) or equivalent including English and Maths

Essential requirements: It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

Skills Required

Excellent communication skills, both verbal and written
Ability to resolve potential conflict and to gain cooperation and trust from colleagues, service users and contractors.
Ability to develop productive working relationships that encourage respect, trust, and confidence.
Strong customer care focus and ability to communicate effectively with a wide variety of people face to face, over the phone and in writing.
Ability to take ownership and manage competing priorities without assistance, utilising a range of support materials as required.
Ability to use IT applications (Word & Excel) and management information systems including palm held technology.
Ability to produce work of a high standard with an attention to detail, whilst meeting often tight deadlines
Ability to work in partnership with other departments and agencies to improve service delivery.
Ability to use own initiative to develop solutions to ensure effective delivery of the service.
Ability to coach mentor and deliver training/ feedback to colleagues.

Knowledge Required

An awareness of Leeds City Councils Equality and Diversity policy and procedures
An understanding of the need to comply with government regulations concerning Legionella.
5 GCSE’s (Grades A-C) or equivalent including English and Maths
Hold a City and Guilds qualification in Water Management and Legionella control.
An understanding of responsibilities in terms of Health and Safety
An understanding of the Council values and a commitment to embed them into ways of working.

Experience Required

Experience of reporting to and working effectively with a range of colleagues and partners.
Experience of problem solving, individually and in a group setting.
Experience of working as part of a team to meet targets and deliver a responsive service.
Experience of working to customer care standards.

Essential Behavioural & Other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of
Health & Wellbeing, Inclusive Growth and Zero Carbon.
Able to understand and observe Leeds City Council equality and diversity policies.
Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and comply with Leeds City Council policies and procedures.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Desirable Requirements: It is desirable that the Candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between acceptable candidates.

Knowledge Required

An understanding of the role of Elected Members within the Council and the community.
An understanding of the diverse needs of communities and neighbourhoods.
An understanding of housing legislation with particular emphasis on landlord’s repair and maintenance obligations.

Experience Required

Experience of working within a service area relevant to the post.

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