Job title: TEC Development Lead

Salary: PO4 £46,142 - £49,282 pro-rata

Hours: 37 hours per week

Contract: Permanent

Location: Merrion House / Assisted Living Leeds 2-3 days a week to support service delivery with hybrid working offered.

Technology Enabled Care (TEC) refers to the use of digital devices, remote monitoring tools, and smart technologies to help people live more independently and safely. It can range from simple community alarms and smart‑watch apps to advanced fall detectors, home sensors, and remote health monitoring systems.

As a TEC Development Lead, you will act as a subject matter specialist for TEC across the city. Working closely with the TEC Development Manager, you will help deliver the TEC Plan and lead continuous improvement, providing guidance to practitioners on technology solutions, and developing procedures and systems in collaboration with health and social care colleagues.

You will have a proven track record of introducing and managing change ideally with experience of training. 

Leeds City Council is one of the largest employers in the region with over 14,000 employees and we seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As a TEC Development Lead:

You’re someone who is passionate about how technology can improve lives. You work confidently in partnership environments and are skilled at influencing, communicating and collaborating with colleagues across a range of sectors including the Council, NHS and wider partners.

You have strong understanding of digital tools used in health and social care and are adept at understanding and advising about different technologies.  

 You have experience of working in a large organisation at a senior level, leading teams and managing change.

About the role:

You will work closely with a number of teams both internal and external to the council, designing, coordinating and delivering TEC-related training for staff across the service.

You will work with teams, partners and technology providers to promote and embed TEC solutions into practice.

You will be adept at managing communications to support service users and families in understanding and engaging with technology.

This is a fantastic opportunity to showcase your skills knowledge and experience to    lead and develop day to day practice, leveraging both innovative and existing technologies to deliver the highest standard of support for Leeds residents.

What we offer you

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further

We have a strong track record commitment to improving diversity and wellbeing. In addition to training, development and mentoring, employees can also gain experience across a range of multidisciplinary teams.

You can also take advantage of our various flexible working patterns including our ‘hybrid’ working model. Staff within Adults and Health at present have the option to work both in the office and from home, with an average of 2-3 days per week worked from the office depending on business need.

How to apply

In-person interviews scheduled for April/ May 2026

To give yourself the best chance of being shortlisted for interview, please ensure you describe how you meet the essential requirements for the role, using appropriate examples where appropriate.

Please check your information carefully and ensure you complete all sections before submitting your application. Read our guidance for further advice.

If you have any queries or would like an informal chat about the roles, please contact:

• Julie Dalton, Head of Integrated Care Delivery Services Julie.dalton@leeds.gov.uk

or

• Aiden Smith Head of Commissioning and Business Development Aidan.Smith@leeds.gov.uk

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. 

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description 

Job purpose  Assist the TEC Service Development Manager to continuously develop and deliver the aspirations in the TEC Plan and embed these into everyday social work and social care practice, serving as a subject matter specialist and advocate for TEC at the system level, championing TEC across multiple organizations.

Responsibilities

• Responsible for the day-to-day management of the TEC improvement programme, providing guidance to practitioners on technology solutions, and developing procedures and systems in collaboration with health and social care colleagues.
• Supervision and direction of employees, including allocation/checking work, advising and training as required0
• Manage communications to advise and reassure service users and families about technologies.
• Contribute to business cases and understand basic cost-benefit considerations.
• Work in a multi-agency partnership environment (Council/NHS).
• Contribute to the TEC Plan, system-wide TEC Strategy and roadmap, aligning with Adult & Health Service objectives.
• Prepare, deliver and coordinate training on all TEC initiatives for staff.
• Work with teams across LCC and partners to embed TEC approaches into everyday practice. Promote TEC adoption in all relevant service areas
• Collaborate with IDS providers, telecare equipment vendors and a variety of practitioners to drive TEC adoption and implementation.
• Evaluate outcomes, measure impact, and report on the effectiveness of digital initiatives
• Present complex information clearly to stakeholders including managers and staff.
• Support PO6 TEC Service Development Manager in providing guidance and support to senior officers, elected members and staff across the Council, including deputising for the TEC Development Manager at meetings and events commensurate to the grade, where required.
• Support the evaluation of projects and contracts, including data collection; collation and scrutiny of Key Performance Indicators (KPIs) and performance management information; benchmarking; report writing, and the implementation of practical outcomes and lessons learned.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications Degree level or equivalent knowledge and experience gained in relevant service area.

Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

• Able to and experience of leading, developing and motivating teams including the identification and delivery of improvements, managing risks, conflict and changes appropriately.
• Able to and experience of working effectively as part of a team and demonstrating organisational and time management skills prioritising own and team’s work to meet conflicting deadlines
• Able to and experience of working in cross functional teams to deliver projects, developing constructive working relationships with services inside and outside the Council.
• Able to and experience of gathering a wide range of information and accurately entering and retrieving data and information from digital and manual systems preparing and presenting reports and data to a wide range of audiences
• Able to and experience of communicating appropriately and effectively with a wide range of people including internal and external partners, customers and members of the public, through a variety of different methods
• Able to use initiative to develop solutions to issues and problems to ensure effective delivery of the service with the ability to influence others without direct control.
• Able to use and experience of the use of information technology e.g. word, spreadsheet, database, email etc.
• Able to create and deliver TEC training products by a variety of methods. Including some familiarity with digital solutions used in health and social care.
• Able to and experience of providing customer focussed services
• Aware of social policy and its role in care delivery.
• Knowledge of relevant financial regulations to carry out financial transactions
• Knowledge and understanding of diversity issues within local communities.
• Knowledge of relevant legislation, guidance, policies with ability to interpret and apply them consistently.
• Understand how digital changes are introduced in organizations
• Understand responsibilities in terms of Health, Safety, Wellbeing, security, confidentiality, data protection and privacy requirements in digital care.
• Experience of commissioning or contract management processes.
• Experience of introducing or supporting technology-enabled care initiatives.
• Experience of managing and controlling budgets and achieving budgetary targets.

Essential Behavioural & other Characteristics

• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
• Committed to continuous improvement in all areas and work towards delivering the Leeds Ambitions of health and wellbeing, inclusive growth, thriving strong communities and a resilient sustainable city
• Able to understand and observe Leeds City Council policies and procedures.
• Carry out duties having regard to an employee’s responsibility under Health, Safety and Wellbeing
• Participate in appraisal, training and development activities to ensure up, to date knowledge and skills.
• Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding equality & diversity of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Desirable requirements Candidates are not required to meet all the following desirable requirements however these may be used to distinguish between candidates.

• Participated in co-production and user-centred design activities, especially those involving vulnerable adults, carers, or community groups in developing digital solutions.
• Aware of emerging assistive technologies (e.g., AI-driven monitoring, IoT devices, remote health management platforms) and their potential use in public sector care.
• Experience of supporting digital transformation projects within health or social care settings, ideally with some involvement in cross-sector or multi-agency initiatives.
• Experience pf assisting with applications for external funding or grants related to technology-enabled care or service innovation.
• Experience working collaboratively with partners such as local authorities, NHS, voluntary sector, or technology suppliers.
• Experience of contributing to delivery of staff training on digital skills or technology adoption in a care environment

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