Job title: Support Assistant (Music)
Salary: B1 *GBP*24,404 - *GBP*25,183 pro rata
Hours: 18.5
Contract: Permanent
Locations: ArtForms office, Pudsey Civic Hall
As a support assistant for ArtForms you thrive on seeing the service run smoothly, overcoming problems and helping colleagues in our teaching team to fulfil their roles as effectively as possible.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.
About you
As a support assistant you will bring to the role:
- A high level of ability in the use of the MS Office packages and a willingness to learn additional bespoke software
- A willingness to work flexibly as part of a team to support the ambitions and aspirations of the service
- A commitment to supporting the service in the teaching and learning of music and an interest in developing your own understanding of the importance of music to modern society, both culturally and in education
About the role
As a support assistant in the ArtForms team you use your own skills and experience to support office colleagues and the wider teaching team, assisting us to develop and adopt new systems and processes both in house and as provided by the wider council.
The role is integral to supporting our teaching offer to Leeds schools and academies; ArtForms has a relationship with the majority of educational settings in Leeds and the effectiveness of our admin team is an important part of the relationships we build with those settings.
The role is primarily office based as part of our support to teaching colleagues requires us to have an open and staffed office. This time role is mirrored by a colleague already in post and so the ability to communicate clearly about a shared work load will be essential
What we offer you
We take pride in offering the best employee experience, with benefits including:
- a competitive salary and annual leave entitlement plus statutory holidays
- membership of the West Yorkshire Pension Fund with generous employer contributions
- flexible and hybrid working arrangements subject to service requirements
- a clear career pathway and continuing professional development opportunities
- a range of staff benefits to help you boost your wellbeing and make your money go further
How to apply
Please complete the online application form.
Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.
If you have any queries or would like an informal chat about the role please contact Mark Tunnicliffe. Call 0113 37 82850 or email mark.tunnicliffe@leeds.gov.uk
A Disclosure and Barring Service (DBS) check against the Children or Adultsbarred list as applicable will be carried out on preferred candidates. Read ourrecruitment of ex-offenders policy.
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through theSkilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
Job Description
Job purpose: ArtForms (Music) is the music tuition service of the council, based within Children and Families team. The service delivers music tuition in a variety of formats and locations and we have a traded relationship with the majority of school settings in Leeds.
Our administrative function provides support to service management and our team of peripatetic teaching staff working in Leeds schools, academies and music centres, as well as working closely with the school settings we provide tuition to. ArtForms also manages part of a substantial centrally funded budget through West Yorkshire Music Hub (WYMH), a body of which we are a lead partner.
Our staff use a range of computer programmes and systems to support the work of the service and interact with customers and colleagues throughout school sites and the wider council.
Responsibilities:
- Working with high levels of accuracy for tasks such as checking documents and recording numerical and alphabetical information.
- Identify problems and areas for improvement and offer solutions.
- Supporting staff
- Use own initiative and judgement where appropriate, providing outcomes and solutions for customers from a range of options.
- Work on your own, manage your own workload and use your initiative to adhere to time scales and deadlines.
- Ability and experience to carry out administrative duties including use of the full range if MS Office software, use of other software as appropriate including council specific systems (with training), understanding of diary management and arranging meetings.
- Ability to analyse and collate data and use it to produce reports.
- Willing to abide by the Council Equal Opportunities and Health and Safety Policies.
- Willing to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development.
The above list is not exclusive or exhaustive, and the service may require the job holder to undertake duties commensurate with the level of the role. The Council has adopted a flexibility protocol and this role will be expected to work within these parameters.
Qualifications It is essential that the postholder has a minimum of GCSE Maths and English (grade C or above), or a recognised equivalent
Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.
- Well-developed interpersonal and communication skills with a wide range of people including face-to-face, telephone and written communication skills. Including the processes for dealing with varied information with a range of audiences
- Experience of working with, and within, a team of staff to contribute to its development with suggestions for new ways of working
- Experience of working on your own and using your initiative to adhere to timescales and deadlines
- Knowledge of the types of applications, systems and IT programmes that may be utilised by the service and being able to accurately record and retrieve information
- Experience and understanding of the importance of providing excellent customer services and experience of dealing positively with challenging situations
Essential Behavioural and other Characteristics
- Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
- Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
- Able to understand and observe Leeds City Council equality and diversity policies.
- Carry out all duties having regard to an employee responsibility under Health and Safety Policies.
- Willingness to actively participate in training and development activities.
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- Participate in appraisal, training, and development activities.
- Be aware of and comply with Leeds City Council policies and procedures.
- Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
- The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.
- A good understanding of music and musical instruments, particularly those that are taught in schools
- A willingness to support the promotion of music education
- Ability to drive and a willingness to drive a council fleet van
- A robust knowledge of current social media platforms and website maintenance
