Registered Manager Mental Health Accommodation Service - REQ002278

INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates.

Job title: Registered Manager Mental Health Accommodation Services

Salary: PO3 *GBP*41,511 *GBP*44,711

Hours: 37

Contract: Temporary for 12 months (maternity cover) starting August 2025

Location: Spen Lane Mental Health Accommodation Service

As a Registered Manager you must demonstrate a commitment to working within the Mental Health Accommodation Service and achieving the best possible outcomes for people.

The successful candidate must demonstrate skills, knowledge, and experience in the following key areas of responsibility:

Leading and developing a person-centred accommodation service.
Ensuring safe and effective support planning and medication systems.
Managing admissions and discharges.
Maintaining compliance with CQC and safeguarding standards.
Driving service improvement through quality assurance, staff development, and stakeholder consultation

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As our next Registered Manager, you be passionate about leading high-quality mental health support services to make a real difference in the lives of adults with complex mental health needs.
You will work within a supportive, values-driven team.

As a Registered Manager you will have a responsibility to:

lead on the development of the accommodation service, incorporating a customer focus which is collaboratively delivered with all stakeholders.
Manage, develop, supervise, and appraise teams.
Ensure the service is operating to the required standards and meets the expectations of us from CQC.

About the role

Spen Lane, Mental Health Accommodation Services supports people transitioning from the acute mental health hospital wards, prison, homelessness etc, to:
Improve mental health and daily living skills.
Maintain tenancies.
Integrate into communities through planned moves.
Deliver care in a therapeutic environment, working within a trauma informed way that focuses on recovery and intervention.

The role is integral to our Mental Health Accommodation Services which promote independent living with onsite support delivered by the team. A strengths-based approach to supporting people and risk management planning is essential along with building strong connections to the local community.

The post holder will lead and manage the service to ensure they deliver quality outcomes to the people who access the services.

The post holder must demonstrate a commitment to working with people who have complex needs.

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements
a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Apply for this job online. Please complete the online application form.

Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

If you have any queries or would like an informal chat about the role please contact Robert.gillum@leeds.gov.uk

A Disclosure and Barring Service (DBS) check against the Children or Adultsbarred list as applicable will be carried out on preferred candidates. Read ourrecruitment of ex-offenders policy.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through theSkilled Worker visa route before applying.To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job purpose

To lead on the management, development and administration of the service, within a locality area in accordance with Council aims and objectives, values and Policies and Procedures.

Responsibilities

To lead on the development of the accommodation service incorporating a customer focus and which is collaboratively delivered with all stakeholders.

To deliver a safe and effective system of medication management.

To deliver and maintain a responsive, safe and effective support plan system.

To liaise effectively and as required with the care regulator, The Care Quality Commission.

To manage a high service turnover of admissions and discharges efficiently and effectively in conjunction with the MH Housing Support Workers and team.

To deliver a person-centred service, which includes therapeutic interventions, which is achieved through the provision of collaborative support plans and positive risk management approaches.

To apply the principles and practice requirements of the Mental Capacity Act (2005) in your practice and service whilst fully taking account of other legislative requirements and that apply and may be introduced.

To promote customer wellbeing and safeguard customers from potential and actual abuse, with prompt safeguarding actions and preventative activity that takes into account evolving best practice approaches and policy and procedural requirements.

To maintain effective communication systems and activities including leading / chairing team meetings and disseminating evolving information across your area of responsibility.

To develop and lead on establishing community links and stakeholder collaboration across a wide range of local and citywide opportunities

To efficiently collate, prepare and present complex management information to a range of stakeholders, including that which is required by the department.

To ensure that qualitative and quantitative data management systems are maintained through effective management of information and documentation, which fully take account of Information Governance requirements.

To apply the Councilsvalues in your practice and integrate these values within your area of responsibility.

To work strategically as part of an integrated management team in delivering the full service Quality Assuranceprogramme, whilst ensuring that service activity and performance is monitored effectively and that where failing standards are identified, prompt and effective actions are undertaken to address such shortfalls.

To promptly address unacceptable performance, or behaviour(s) within your team utilising a range of imaginative approaches and through applying HR policy and procedures to address these concerns.

To take a lead in the development, recruitment and retention of the workforce, whilst supporting employees through maintenance of a positive and supportive management culture. In addition to supporting students and volunteers.

To seek out and develop innovation and evidenced based practice approaches, through identifying best practice approaches, which are both validated and research based.

To take a lead on imaginative and proficient use of resources whilst remaining within budgetary constraints and in doing so ensure applying effective and efficient rota management.

To maintain a system of staff training and development activities which are closely linked to the regular supervision and appraisal processes.

To enable the staff team to use IT systems such as the Client Information System and in line with GDPR

Work flexibly across care provision, as required by the priorities of the Council and City wide service provision.

To undertake on-call duties as required, on a rotational basis.

To undertake other duties appropriate to this post and this level of responsibility.

To ensure that the service meets the requirements and expectations of all Leeds City Council policies and procedures, including the wide-ranging responsibilities under Health and Safety legislation.

To actively promote and support Leeds City Council policies, best practice and values on diversity and equality of opportunity.

Generic

To participate in appraisal, training and development activities as necessary to ensure up to date knowledge and skills

To improve own practice through observation, evaluation, discussion with colleagues and appropriate CPD programmes.

To work collaboratively with colleagues, knowing when to seek help and advice.

Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.

Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person

Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council.

Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.

The Council has adopted a flexibility protocol and this role will be expected to work within these parameters.

The post holder will be community based providing a service within a locality area.

Leeds City Council operates a non-smoking policy within accommodation services, however the post holder will necessarily undertake visits to customers accommodation where smoking activity may have taken place.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

It is essential to hold a Level 3 diploma in Care or equivalent as a minimum standard.

The post holder should be prepared to register for the Level 4 Diploma in Adult Care, or the Level 5 Diploma in Leadership and Management within 6 months of commencing the role.

Should the post holder opt to complete the Level 4 Diploma in Adult Care in the first instance, they will then be required to undertake the Level 5 Diploma in leadership and Management at the earliest opportunity.

Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

Method of Assessment will be through one or more of the following Application Form, Test, Interview, and Certificate

Skills Required

Ability to efficiently prepare, communicate and present complex reports and management information to a range of stakeholders.

Ability to demonstrate effective management and team building skills.

Ability to seek, interpret and evaluate information from a variety of sources.

Ability to make decisions using all available sources of information, having regard for the consequences.

Ability to demonstrate own initiative.

Ability to deal with any sensitive issues.

Ability to co-ordinate and manage a support plan system.

Ability to implement an effective rota management and systems.

Ability to motivate and develop staff and demonstrate competence whilst undertaking formal staff supervision and performance appraisal.

Ability to work in partnership with other professionals and agencies to promote social inclusion and recovery.

Ability to work with a variety of electronic communications, data systems and technology.

Ability to manage budgets within financial constraints.

Ability to support the development of the service with the aim of improving the quality-of-service delivery and CQC ratings.

Knowledge Required

Demonstrate knowledge of current, trends, policies, legislation and any regulatory body requirements, in relation to vulnerable adults within a social care setting.

Demonstrate an understanding of the importance of confidentiality, data protection and information Governance requirements

Demonstrate knowledge of mental health as a concept and the impact on the individual as well as the factors that contribute to wellbeing

Demonstrate effective application of Quality Assurance systems and of methods of securing service improvement.

Demonstrate an awareness of the needs associated with vulnerable adults, with complex mental health and social needs

Demonstrate an understanding of equality and diversity issues within Leeds and the local community.

Demonstrate knowledge of partner agencies and the scope of the statutory and third sector provision in Leeds.

Demonstrate an understanding of the Local Authority, its function and organisational structures and values.

Demonstrate knowledge of strength based social work and the social model of disability.

Demonstrate knowledge of research best practice and evidenced based practice.

Experience Required

Considerable experience of first level management in a health, or social care setting

Of providing a range of practical, therapeutic and social support.

Of working effectively within multi-disciplinary teams.

Of advocacy and user involvement.

Of using initiative and a demonstrable commitment to develop services.

Of managing effective staff appraisal, supervision, development and deployment within a social care or health care setting.

Of managing challenging situations.

Ability to identify service deficits and development needs and seek and apply appropriate solutions

Of implementing person centred approaches.

Of managing service changes in a health or social care setting.

Of identifying, developing and delivering training sessions and activity to staff.

Behavioural and other Characteristics Required

Committed to continuous improvement.

Able to understand and observe Leeds City Council Equal Opportunities Policy.

Carry out all duties having regard to an employee responsibility under Health and Safety Policies.

Willingness to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development

Generic

To participate in appraisal, training and development activities as necessary to ensure up to date knowledge and skills

To improve own practice through observation, evaluation, discussion with colleagues and appropriate CPD programmes.

To work collaboratively with colleagues, knowing when to seek help and advice.

Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.

Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person

Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council.

Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

The Council has adopted a flexibility protocol and this role will be expected to work within these parameters.

The post holder will be community based providing a service within a locality area.

Leeds City Council operates a non-smoking policy within accommodation services, however the post holder will necessarily undertake visits to customers accommodation where smoking activity may have taken place.

Essential Behavioural & other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council policies and procedures.
Carry out all duties having regard to an employee responsibility under Health, Safety and Wellbeing
Willingness to actively participate in appraisal, training and development activities to ensure up, to date knowledge and skills.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Desirable requirements Candidates are not required to meet all the following desirable requirements however these may be used to distinguish between candidates.

Skills Required

Ability to drive

Knowledge Required

Of theoretical approaches in social care

Of a range of assessment approaches and care delivery

Of adult learning theory and training techniques.

Of LCC policies and procedures, including Health and Safety

Of basic housing legislation

Experience Required

Of managing a similar type of mental health service accommodation service and people who present in crisis.

Behavioural and other Characteristics Required

An understanding of challenges faced by people experiencing mental health problems and other groups in society at risk from discrimination, or who may be marginalised through health or disability issues.

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