Nurse Care Manager - REQ000555

Job title: Nurse Care Manager

Salary: £32,076 - £38,223

Hours: 37

Contract: Permanent

Location: Leeds

Newly Qualified Nurse Care Manager: £32,076 - £33,945

Nurse Care Manager (minimum 1 year post qualifying experience): £35,745 - £38,223

Please note we are also recruiting for the following:

Senior Nurse Care Manager (£40,221 – £43,421)

[Depending on experience, candidates may be appointed above the minimum of the grade band]

As a Nurse Care Manager you’ll thrive on enabling adults with learning disabilities to realise their potential and live life to the full.

It’s not about remotely coordinating a caseload, our nurse care managers change lives by bringing a person-centred holistic approach to those who need support as well as their carers, family and wider community.

It’s an exciting time to begin or continue your career within our adult social care team in Leeds. As key partners with the National Development Team for Inclusion we’ve led on developing the strength-based approach to social care delivery. We want everyone we work with to feel listened to, empowered, and to receive support that reflects their hopes and what really matters to them.

Our Better Lives Strategy sets out our ambition for improving lives in Leeds. We want people with care and support needs to be able to do the things that matter to them and live in a good home within a caring community. It’s about more than social care, it’s a council-wide initiative so that services will work together to make a real difference to individuals and their communities.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

You must be registered with the Nursing and Midwifery Council as a Learning Disability Nurse on commencement in post.

You will bring to the role:

knowledge and understanding of current learning disability practice and the role of a multi-disciplinary team, including statutory and voluntary agencies
skills in effective assessment, planning, intervention and evaluation of work in supporting people with learning disabilities
ability to build good working relationships with professional colleagues and partners and engage positively with individuals, families and carers
experience of using a person-centred, holistic approach and creativity in problem solving and reflective practice techniques

About the role

As a Nurse Care Manager you will be central to a network of partners working across health and social care in Leeds who are committed to increasing integration for better services supporting people with learning disabilities.

If you are newly qualified, our preceptorship offers you a supported first year of employment alongside a robust supervision and appraisal framework, as you build your professional skills and confidence.

We have clear career progression pathways and strive to achieve the right balance between support and challenge in all roles. We value connection and professional relationships so we continually learn from each other and from the people and families we are working alongside. These strong support networks and learning opportunities enable our colleagues to deliver the best possible outcomes for the adults they work with.

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements

a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Please complete the online application form.

This is a rolling recruitment and we will interview candidates periodically.

Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

If you have any queries or would like an informal chat about the role please contact:

Lynn Dunion, Team Manager on 0113 3786929 or lynn.dunion@leeds.gov.uk.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

A Disclosure and Barring Service (DBS) check against the Adults’ barred list will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.

We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve. Leeds City Council is recognised in Stonewall’s Workplace Equality Index 2024. We are also an Age-friendly Employer, a Mindful Employer and a Disability Confident Leader.

All new Leeds City Council appointments are made subject to the satisfactory completion of a six month probationary period.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Job purpose Under the general direction of a Team Manager and with support and mentoring from more senior care managers, using a person-centred approach provide a high quality and comprehensive service to learning disabled adults, their carers and community in accordance with organisational needs, policy, practices and within statutory guidelines. At all times carry out responsibilities within the Health and Care Professions Council Code of Practice.

Responsibilities

Manage an allocated caseload and with supervision, regularly monitor, review and evaluate changes ensuring that services contribute effectively to the support plan and remain an effective use of resources. In accordance with agreed statutory and directorate procedures.
On the basis of assessed needs and risks, devise and implement service and support plans which correspond to the assessed needs of service users, their families and carers.
Analyse information to support ongoing needs of service users, families and carers.
Monitor and contribute to review of plans relating to assessed needs of service users, families and carers.
Work within Safeguarding Framework to investigate and manage risks where individuals have experienced or likely to experience significant harm.
Prepare and provide concise, informative reports, based on an analysis of complex evidence which can be used within the legal context as required.
Maintain and update case notes, other records using management information systems to keep records up to date.
Provide concise and accurate information about circumstances and plans within the limits of data protection.
Apply all relevant practice standards, policies and procedures, and be compliant with relevant governance, policy and procedures.
Develop and maintain effective working relationships with professionals internally and externally ensuring integrated, holistic and multidisciplinary approach to care management and safeguarding
Contribute to promotion of improved outcomes for individuals, families, carers and groups from diverse and disadvantaged communities.
Plan and negotiating a range of appropriate services and interventions that meet the needs of service users within delegated levels of responsibility.
Identify and implement strategies for responding appropriately to concerns about practice or procedures, seeking guidance if required.
Appropriately participate in meetings and relevant forums.
Organise work activities taking account of the need to prioritise tasks and responsibilities ensuring statutory legislation and service priorities are met.
Work within the prescribed Professional Capabilities Framework. (This is a framework to support professional development).
Maintain performance and develop practice and experience in line with personal targets as agreed with line manager through supervision and appraisal.
Undertake assessments including safeguarding investigations deemed suitable for allocation to a newly qualified worker, wherever possible, consider Self-Directed Support options.
Develop and maintain effective relationships with service users, their families and carers: provide advice and support: help resolve conflict, where appropriate under clear supervision.
Under clear supervision, contribute to enhanced screening of new referrals and people already in receipt of services.
With supervision, work with individuals, families, carers and communities to help make informed decisions enabling them to clarify and express their needs, contributing to service planning.
Together with appropriately experienced worker, work to a range of legal options to support investigation and protection.
Assist in development of protection plans and commission a range of services designed to minimise risks and improve the quality of life for service users and their carers.
Contribute to development of practice and services through participation in workshops, and consultations.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications: Appropriate professional qualification (Registered LD nurse or dual LD Nurse / Social worker qualification) and registered with the Nursing and Midwifery Council (NMC) upon commencement in post and maintain registration are essential.

Essential requirements It is essential that the candidate should be able to demonstrate the following criteria. Candidates will only be shortlisted if they can demonstrate that they meet all the essential requirements.

For Transitions Team demonstrate ability to understand how to prepare young person for adulthood, utilising a creative approach to maximise their independence skills
For Transitions Team able to form relationships with young people and their families, to manage change and work alongside other professionals.
Able to effectively plan, manage, prioritise and evaluate work with service users.
Able to produce records and reports to a high standard for a variety of purposes with language suited to function.
Able to plan, prioritise and time manage own workload.
Able to communicate and pass information effectively, accurately and concisely with a range of partners and service users, carers and colleagues.
Able to engage individuals, families, carers and workers from other agencies.
Able to identify appropriate social work interventions in order to promote positive change.
Able to devise and implement service and support plans.
Able to assess needs of and work with individuals and groups using a person centred approach.
Able to maintain accurate service user records, assessments and follow policy and procedure.
Able to record, evidence and communicate using technology.
Able to exercise individual judgement, assess risk and consult where and when appropriate.
Able to make proactive use of Supervision to reflect critically on practice and explore different approaches to work and understand the boundaries of professional accountability.
Knowledge of the range of theories and models for Social Work intervention with individuals, families, groups and communities.
Knowledge of relevant legislation, guidance, policies and the ability to interpret and apply them consistently.
Aware of the broad range of factors that impact on service users and families.
Understand the roles and responsibilities of statutory and voluntary agencies.
Basic awareness of IT systems including Microsoft Office, Internet and Email.
Knowledge of current, trends, policies, legislation and regulatory bodies in relation to vulnerable people within a social care setting.
Demonstrate an understanding of the importance of confidentiality and the needs and wishes of individuals, families and carers as appropriate.
Demonstrate an awareness of needs and safeguarding issues associated with vulnerable people.
Demonstrate an understanding of diversity issues within local communities.
Experience of demonstrated creativity in tackling and solving problems.
Experience of advocacy, user involvement and of implementing a person centred approach
Of using initiative and a commitment to developing services.
Experience of using reflective practice techniques to critically analyse information to inform decision making and planning.
Experience of information gathering skills to make and contribute to assessments.
Experience of using supervision effectively.

Essential Behavioural and other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Be aware of and be able to understand and observe Leeds City Council policies.
Carry out all duties having regard to an employee’s responsibility under Health and Safety.
Willingness to actively participate in training and development activities
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities, that ensures up to date knowledge, skills, and continuous professional development.
Be aware of and support difference ensuring equality for all, working in an anti-discriminatory manner, upholding, equality & diversity.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Job description

Nurse Care Manager:

Directorate: Adults & Health

Service Area: LD Care Management and Transitions Service

Job Title: Nurse Care Manager (minimum of 1 year post qualifying experience)

Grade: PO1

Conditions of Service: NJC Terms and Conditions

Reports To: Team Manager

Responsible For: Supervision of students

Special conditions this post is subject to a higher level check with the Disclosure & Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence.

Job Purpose With support from senior staff, provide a high quality and comprehensive service to learning disabled adults, their carers and community in accordance with organisational needs, policy, practices and within statutory guideline. At all times carry out responsibilities within the Nursing and Midwifery Code of Conduct.

Responsibilities:

Carry a caseload and undertake assessment of service users and carer needs using a person-centred approach, demonstrating ability to adapt approach from first principles to deal with more complex or unusual cases, assessing and managing risks appropriately.

Maintain and update case notes and other records, provide, produce reports which are concise, informative and based on an analysis of complex evidence which can be used within the legal context.

Work in the court arena with appropriate support to obtain and implement court order and give evidence in court in relation to care or other proceedings as required.

Contribute to planning and developing of future services and policies and promote innovative ways of developing support to service users and supervise students.

On the basis of assessed needs and risks, using a person centred approach, devise and implement service, support plans which correspond to assessed needs of service users, families and carers.

Responsible for analysing information to support ongoing needs of service users, families and carers.

Monitor and contribute to review of plans relating to assessed needs of service users, families and carers in accordance with directorate procedures.

Use a Safeguarding framework to investigate and manage risks where individuals have experienced or are likely to experience significant harm.

Use management information systems, keeping them up to date and able to provide concise and accurate information about circumstances and plans within the limits of data protection.

Compliant with relevant governance, policy and procedures.

Develop and maintain effective working relationships with professionals internally and externally to ensure an integrated, holistic and multidisciplinary approach to the care management and safeguarding of service users.

Contribute to the promotion of improved outcomes for individuals, families, carers and groups from diverse and disadvantaged communities.

Responsible for understanding and applying all relevant practice standards, policies and procedures.

Responsible for planning and negotiating a range of appropriate services and interventions that meet the needs of service users within delegated levels of responsibility.

Identify and implement strategies for responding appropriately to concerns about practice or procedures, seeking guidance if required.

Organise work activities taking account the need to prioritise tasks and responsibilities ensuring statutory legislation and service priorities are met.

Work to and within the prescribed national Professional Capabilities Framework. (This is a framework to support professional development).

Work to standards for service provision maintaining performance, practice and contributing to development of practice, services through participation in workshops, and consultations.

Undertake Care Act assessments, investigate complaints of alleged neglect and/or abuse of adults. Undertake safeguarding investigations in accordance with legislative requirements and Multi-agency Safeguarding procedures, undertake risk assessments and identify needs and options.

Develop and maintain effective relationships with service users, families and carers: provide advice and support: promote independence and early intervention, help resolve conflict.

Under clear supervision, contribute to enhanced screening of new referrals and people already

in receipt of services.

Work with adults, carers and communities to help them make informed choices and decisions, enabling them to clarify and express their needs and contribute to service planning.

Construct value for money care packages; commission a range of services for individuals, groups and communities designed to minimise risk and improve quality of life for service users and their carers.

Manage allocated caseload, regularly monitor, review and evaluate changes in service user needs ensuring services contribute effectively to the support plan and remain an effective use of resources.

Work with relevant agencies, including the convening and chairing of meetings.

Work with supervision and guidance from Team Manager, including elements of co-working more challenging/complex casework alongside more experienced workers.

Carry out Supported Learning in Practice Course , approved mentor / practice assessor programme

Participate in office duty on a rota basis, responding to new referrals, assessing urgency of requests and with advice and support, if appropriate, implementing actions to meet immediate needs.

Undertake Mental Capacity Act Assessments as set out in statute, document and evidence assessments as required within statutorily defined time frames and make recommendations for authorisation.

Participate in Approved Mental Health Practitioner (AMHP) rota where professionally qualified.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Essential requirements It is essential that the candidate should be able to demonstrate the following criteria. Candidates will only be shortlisted if they can demonstrate that they meet all the essential requirements.

For Transitions Team demonstrate ability to understand how to prepare young person for adulthood, utilising a creative approach to maximise their independence skills.
For Transitions Team able to form relationships with young people and their families, to manage change and work alongside other professionals.
Able to effectively plan, manage, prioritise and evaluate work with users.

Able to work effectively as part of a team and to demonstrate organisational and time management skills prioritising own and team’s work to meet conflicting deadlines
Able to communicate and pass information effectively, accurately and concisely including preparation, presentation of reports with a range of partners and services users, carers and colleagues.
Able to engage individuals, families, carers and workers from other agencies.
Able to identify appropriate care manager interventions in order to promote positive change.
Able to devise and implement service and support plans.
Able to assess the needs of and work with individuals and groups using a person centred approach.
Able to maintain accurate records, assessments and follow policy and procedure.
Able to record, evidence and communicate using technology.
Able to exercise individual judgement, assess risk and consult where and when appropriate.
Able to make proactive use of Supervision to reflect critically on practice and explore different approaches to work and understand the boundaries of professional accountability.
Able to develop safeguarding investigative skills.
Able to chair routine or less complex meetings.
Knowledge of range of theories, models of intervention with individuals, families, groups and communities.
Knowledge of relevant legislation, guidance, policies and the ability to interpret and apply them consistently.
Aware of the broad range of factors that impact on service users and families.
Understand roles and responsibilities of statutory and voluntary agencies.
Basic awareness of IT systems including Microsoft Office, Internet and Email.
Knowledge of current, trends, policies, legislation and regulatory bodies in relation to vulnerable people within a social care setting.
Demonstrate understanding of the importance of confidentiality and the needs and wishes of individuals, families and carers as appropriate.
Demonstrate an awareness of needs and safeguarding issues associated with vulnerable people.
Demonstrate understanding of diversity issues within local communities.
Best Interest Assessor Qualified on completion of 2 years post qualification experience if required.
Experience of working with individuals with a learning disability
Experience of Demonstrated creativity in tackling and solving problems.
Experience of advocacy, user involvement and of implementing a person centred approach
Experience of using initiative and a commitment to develop services.
Experience of using reflective practice techniques to critically analyse information to inform decision making and planning.
Experience of preparing records, reports to a high standard for a variety of purposes with language suited to function.
Experience of application of information gathering skills to make and contribute to assessments.
Experience of using supervision effectively.
Experience of devising, implementing and reviewing support plans.
Minimum of 12 months post qualification experience of working in a statutory/ health setting.

Essential Behavioural & other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council policies and procedures.
Carry out all duties having regard to an employee’s responsibility under Health and Safety.
Willingness to actively participate in appraisal, training, and development activities.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.

Possession of a full current driving licence.
Knowledge of working with a wide range of user groups.

Apply for this job