Health, Safety and Quality Officer - REQ005287

INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates.

Job title: Health, Safety and Quality Officer

Salary: SO2 £37,280 - £39,152

Hours: 37 per week

Contract: Permanent

Location: Torre Road Depot, 225a York Road, LS9 7QQ

As Health, Safety and Quality Officer you will lead on ensuring the health, safety and wellbeing of staff is maintained. You will also lead on the management of the council’s organisational management systems and seek continuous improvement by carrying out successful monitoring of processes and systems. You will be supportive and ambitious with excellent organisational skills. You will be a confident communicator with a can-do approach.

About you

As Health, Safety and Quality Officer you will bring to the role:

Ability to work effectively as a team
Ability to improve service quality in a multi-disciplined environment and to deliver a culture that continuously seeks to improve standards and performance.
Ability to write reports and produce written documents for a range of audiences.
Ability to devise and implement evaluation mechanisms.
Excellent organisational skills.
To be self-motivated and able to work on own initiative.
Able to work flexibly across different work locations and areas as appropriate.
A comprehensive awareness of health and safety regulation, legislation and legal requirements which are relevant to catering and fleet business areas.
Significant experience of leading on, developing and monitoring processes and procedures effectively to highlight and report on service performance.
Experience of gathering, analysing, problem solving and providing and presenting reports.
To be able to manage changing business requirements and deadlines.

About the role

Catering Leeds is responsible for preparing and serving meals to school children and children and adults in social care settings. Catering Leeds appoint approximately 840 frontline employees who work over 140 locations and serve over 5 million meals a year.

Fleet Services is responsible for the repair and maintenance of approximately 1400 vehicles. The service employs 70 members of staff. The service also deliver breakdown and private MOT services. Fleet Services carries out over 10 thousand jobs per year.

This role will support staff health, safety and wellbeing, ensuring the services legal obligations are met. The role is also responsible for managing the services’ ISO accreditations. The successful candidate will be expected to carry out effective planning, delivery and monitoring of all health and safety activity such as, development of risk assessments, delivery of relevant training, and implementation of new procedures. They will also be required to collate necessary reports and attend meetings in relation to health, safety and wellbeing and ISO. There is a requirement to work alongside service managers to ensure the service meets its legal obligations. Based at Torre Road Depot (Leeds 9), the successful candidate will join this small but busy team to support the both the catering and fleet services. The post holder must work flexibly and be able to prioritise workloads at short notice to meet the ongoing needs and challenges of the services.

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements
a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Apply for this job online. Please complete the online application form.

Read our guidancefor further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

If you have any queries or would like an informal chat about the role please contact Kylie Stoddart on 0113 378 1319 or email kylie.stoddart@leeds.gov.uk

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.  

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. 

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job description

Job purpose

To lead Catering and Fleet Services in relation to all health, safety, quality and process matters.

Responsibilities

To lead on and maintain the Health, Safety and Quality Assurance Systems, work instruction manuals and documentation in conjunction with the Operational Support Manager, ensuring that on-site records are updated in line with changes and this is effectively communicated to staff within all work locations.
To plan, maintain and track progress of annual audit schedules in both service areas and development of audit scopes based on previous audit findings or as directed by Operational Support Manager or other senior leaders.
To organise, undertake and report on both quality audits and health and safety audits in all areas of both services following the rolling schedule.
To work with lead CEL officers to have an active role supporting the Group’s accreditations, reviews and assessments as they occur, compiling the relevant data and being a key point of contact for site visits and implementing close out plans in line with the Groups formal external accreditations.
To track all key outcomes following audits and surveillance’s; non-conformances, observations and recommendations, ensuring these are robust, achievable and add value. Then utilise the formal process to make permanent changes to procedures within the service, in line with senior leadership approval.
To formalise processes for escalating outcomes from audits to senior service leadership, using a traceable system which captures feedback and include within future planning.
To lead updates and review meetings with staff at all levels within the business areas, ensuring that health, safety and quality is embedded throughout the services and staff are fully apprised of performance and planned changes.
To provide advice, guidance and support to staff across both services to ensure practices are to the highest standards in relation to health, safety, quality and environmental standards and ensuring that audits are good quality and consistently improving.
To record information on incidents and hazards for the services and undertake relevant data collection, capturing of close outs from managers and appropriate reporting in line with corporate and service timescales. To utilise findings from these to consistently review and strengthen agreed methods of work within both services to reduce incidents/hazards in a proactive way.
To support and assist in the development of Health and Safety plans and implementation of Health and Safety updates and revisions including the electronic maintenance of procedures, and document control.
To be involved in the implementation and achievement of tasks on the service plan, health and safety plan, CEL QA plan and Environmental Action Plans and play a key role in development of future plans.
To report on Health and Safety actions and close out of recommendations in the safest and most cost-effective method.
To work with the training team to develop toolbox talks with regard to Health, Safety and QA systems supported by relevant managers.
To develop and utilise a robust process to manage the risk assessments in place across both business areas with a clear review schedule which is fully traceable and auditable.
To review processes and key materials as directed by the Catering and Fleet Business Manager with a view to consistently improving service delivery for stakeholders/service users, making business efficiencies or eliminating risk. This may involve working with business partners across all areas e.g. IDS, HR, H&S etc.
To produce monthly summaries, analysis and reports of all records and in accordance with operational requirements.
To review and report on chemical trials, PPE, cleaning materials and the associated COSHH assessments required to use these safely.
To work with Catering and Fleet Business Manager, H&S Business Partners and Trades Union colleagues and other relevant parties in relation to health and safety reviews of the business working areas e.g. Fleet Services, ensuring key areas are well maintained, compliant and safe with any issues addressed quickly and effectively in the most cost-effective way.
To provide quality 1:1 meetings, appraisals, training, and support for line managed staff such as computer systems, internal procedures, legal requirements and the use of corporate employment policies such as Improving Performance, Improving Attendance, Disciplinary and Grievance.
To maintain a high level of confidentiality at all times and to ensure all staff adhere to and understand data governance and information security in all aspects of work.
To lead on the promotion and delivery of positive solutions to achieve equality and diversity in aspects of service delivery, focusing on equality of outcome.
To ensure all employees carry out duties in accordance with Council Values and Managers Habits.
To participate in appraisal, training and development activities as necessary to ensure up to date knowledge and skills
To improve own practice through observation, evaluation, discussion with colleagues and appropriate CPD programmes.
To work collaboratively with colleagues, knowing when to seek help and advice.
Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.
Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.
The Council has adopted a flexibility protocol, and this role will be expected to work within these parameters.
The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

IOSH Managing Safely

Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

Ability to work effectively as a team and with a wide range of partners including Health and Safety, HR, IDS and other Council Services.
Ability to improve service quality in a multi-disciplined environment and to deliver a culture that continuously seeks to improve standards and performance.
Ability to effectively contribute to internal and external meetings.
Ability to write reports and produce written documents for a range of audiences.
Ability to set targets and indicators, assess risk, and put in place plans / actions to mitigate risks and achieve requirements.
Ability to devise and implement evaluation mechanisms.
To assimilate new information quickly, adopt a methodical approach but be willing to accept new ways of working.
Ability to provide KPI data to an agreed style and schedule.
To communicate effectively with a diverse range of people, using a range of mediums.
Excellent organisational skills.
To be self-motivated and able to work on own initiative.
Able to work flexibly across different work locations and areas as appropriate.
Experience of business process planning within a complex, multi-disciplined environment.
Understanding of the council’s policies and plans including health and safety, equality and climate emergency.
Understanding of the principles of internal and external customer focus and client satisfaction.
A comprehensive awareness of health and safety regulation, legislation and legal requirements which are relevant to catering and fleet business areas.
Significant experience of leading on, developing and monitoring processes and procedures effectively to highlight and report on service performance.
Experience of developing systems and working within a framework of externally accredited quality systems.
Experience of gathering, analysing, problem solving and providing and presenting reports.
To be able to manage changing business requirements and deadlines.
Be certified in IOSH manging safely.
Hold a full, valid driving licence.

Essential Behavioural & other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council equality and diversity policies.
Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and comply with Leeds City Council policies and procedures.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
The Council has adopted a flexibility protocol, and the role will be expected to work within these parameters.

Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.

Knowledge of the Council’s Green Strategy
Be certified in NEBOSH or working towards certification

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