Job title and organisation: Employer Engagement Worker - Leeds Sensory Service (BID Services)
Salary: £24,308 per annum
Hours: Full Time
Contract: Fixed Term – Maternity Cover
Location: Leeds
Closing Date and Time: Friday 20 March
We are looking for a full-time Single Point of Access Worker (SPA) to join our Leeds Sensory Service
This role is full time and will be responsible for processing incoming referrals (via the phone, video call, emails, face to face) and other enquiries to the service.
As part of the role you will:
- Log referrals on to our database, record and support collation of statistics for BID Services and Local Authority for quality assurance and monitoring purposes e.g. daily, monthly, quarterly, bi-annually and annually.
- Undertake initial assessments with service users who have a sensory impairment in order to identify the options available to meet their needs.
- Respond to telephone enquiries, keep records of these and refer on to team members as appropriate..
To be successful for this post:
- Able to communicate clearly and have a good telephone manner
- Able to work within tight deadline and able to manage own workload
To apply for this role, you can email your CV to us with a supporting statement, apply online or complete our application form and email this to us. Please use reference: LCCKW
For more information:
Current vacancies - BID Services
The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.
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