Crisis Service Team Leader

Job title and organisation:  Crisis Service Team Leader (Here For You Leeds) - Touchstone
Salary: £33,699.66 pa/pro rata. Plus, an additional unsociable hours payment of £2.00 per hour from 9.00pm- 10.00pm.
Hours: 26 hours a week (Plus an additional 7.5 hours per week admin hours)
Contract: Fixed term up to 31 March 2027, with the possibility of an extension.
Location: Leeds
Closing Date and Time: Sunday 29 March 

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

We are seeking self-motivated individuals who have experience of supporting people with emotional distress, including working with people at risk of suicide and self-harm and supporting people from BME and LGBTQ+ communities. The Here For You service provides support to individuals, aged 16 years or older, who are struggling to cope and may have thoughts of self-harm or suicide. The service operates 7 days a week, 365 days a year alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals away from A&E and section 136 suites wherever possible.

Interviews will be held on: Tuesday 14 April 2026

Contact details: hereforyou@touchstonesupport.org.uk

As an employee of Touchstone you will benefit from the following:

  • Working for a diverse and inclusive organisation e.g. 36% *BME staff, 25% *LGBTQ+ staff, 16% *staff with a disability. Staff and peer support networks (*as above and many more)
  • 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
  • Flexible working opportunities
  • Personal wellbeing budget. Access to counselling and 24/7 confidential staff helpline.
  • Health and wellbeing activities and fun staff team away days
  • Inclusive maternity and parental policies and pay
  • Additional day of leave as a celebration day or health and wellbeing
  • Learning and personal development opportunities

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.

Applications can be obtained by visiting Touchstone Support or by e-mailing recruitment@touchstonesupport.org.uk.

Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.

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