Job title: Catering Assistant
Salary: £23,656 pro rata
Hours: 21.50 and 23.50
Contract: Permanent
Location: Tiled Hall Café, Leeds Art Gallery
As a Catering Assistant you’ll be working in the city’s beautiful gallery café. You will work in the stunning Tiled Hall, catering for visitors, preparing and serving food and drink with a smile. You will offer a warm welcome and ensure the highest customer service to all visitors as well as delivering event catering within the building.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.
About you
As a Catering Assistant you will bring to the role:
- Experience of working as part of a team to deliver a high quality customer experience.
- Ability to prepare basic ingredients e.g. sandwiches, salads and snacks.
- Ability to communicate with a wide range of people individually, in groups and at all appropriate levels.
- Ability to account for monies and card transactions.
- Ability to work effectively unsupervised.
About the role
This is a great opportunity to be part of the Leeds Art Gallery team and work to support catering operations within the building. Based in the heart of the city, you’ll be play an important role in reaching sales targets and making sure the cafe is an integral part of the gallery visit. You will be able to work in the wonderful Tiled Hall, hand crafting delicious coffees, serving hot and cold food and also supporting room hire within the building by preparing buffet lunches and refreshments.
What we offer you
We take pride in offering the best employee experience, with benefits including:
- a competitive salary and annual leave entitlement plus statutory holidays
- membership of the West Yorkshire Pension Fund with generous employer contributions
- flexible and hybrid working arrangements subject to service requirements
- a clear career pathway and continuing professional development opportunities
- a range of staff benefits to help you boost your wellbeing and make your money go further
How to apply
Please complete the online application form.
Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.
If you have any queries or would like an informal chat about the role please contact Kristofer Swaine, Outlet Manager email Kristofer.swaine@leeds.gov.uk
We promote diversity and want a workforce that reflects the population of Leeds. Leeds City Council is recognised in Stonewall’s Workplace Equality Index 2024. We are also an Age-friendly Employer, a Mindful Employer and a Disability Confident Leader.
All new Leeds City Council appointments are made subject to the satisfactory completion of a six-month probationary period.
This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.
Job description
Job Purpose: To assist in the provision of a high quality catering service at outlets which are the responsibility of Leeds Museums and Galleries.
Responsibilities:
- Provide an efficient and polite catering service to customers offering excellent customer service.
- Assist in the preparation, display and service of food and drink.
- Clean in the kitchen and all service areas to a high standard.
- Assist with the preparation and delivery of a catering service for room hire and evening events.
- Ensure that Health and Hygiene Regulations are adhered to.
- Wear appropriate protective clothing (including rubber gloves) as requested, and any uniform/aprons as provided.
- Be able to work as part of a team and act on instructions from senior staff.
- Attend appropriate training courses as requested to ensure maximum efficiency.
- Always promote the objectives of Leeds Museums and Galleries service via the provision of a quality service.
- To work in various areas, covering commensurate duties as required.
- To undertake covering duties for the Outlet Manager and Assistant Outlet Manager as required.
- The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
Qualifications: L2 Food Hygiene is desirable and will be offered as part of the induction process.
Essential requirements It is essential that the candidate should be able to demonstrate the following criteria. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.
- Experience of working as part of a team to deliver a high quality customer experience.
- Ability to prepare basic ingredients e.g. sandwiches, salads and snacks.
- Ability to communicate with a wide range of people individually, in groups and at all appropriate levels.
- Ability to account for monies and card transactions.
- Ability to work effectively unsupervised.
- Ability to understand instructions.
- Ability to work to strict deadlines.
- Ability to undertake flexible working times.
- Ability to undertake covering duties for Manager and Assistant Manager as required.
Essential Behavioural & other Characteristics
- Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
- Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
- Able to understand and observe Leeds City Council equality and diversity policies.
- Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
- Willingness to actively participate in training and development activities.
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- Participate in appraisal, training, and development activities.
- Be aware of and comply with Leeds City Council policies and procedures.
- Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
- The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.
- Knowledge of Health and Hygiene Regulations.
- Knowledge of catering procedures.
- Knowledge of cleaning procedures for catering equipment.
- Experience of working within a similar environment, carrying out similar duties.
