Job title: Venue and Zone Coordinator
Salary: B3 £26,403 - £28,142 pro rata (casual role)
Hours: Variable
Contract: Casual
Location: Leeds City Centre
Join the teams behind some of the North’s best-loved festivals such as Light Night Leeds, Leeds International Film Festival, and Leeds Young Film Festival. As a Venue and Zone Coordinator you will thrive on supporting live cultural experiences and sharing great film and art activities with audiences, and helping events to run safely, smoothly and on schedule. It’s not about standing on the sidelines - this is your chance to be part of the on-site heartbeat of events that light up Leeds. The role is also a great opportunity to gain experience on working for major festivals and many previous Coordinators have gone on to roles in other film and art festivals around the UK.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.
About you
As a Venue and Zone Coordinator, you will bring:
- Proven experience coordinating screenings, performances or large-scale public events.
- Strong organisational skills and the ability to juggle multiple live schedules under pressure.
- Confident people leadership, especially when guiding and motivating volunteer teams.
- Clear, calm communication with audiences, artists and technical crews.
- A solid working knowledge of health-and-safety principles in event environments.
About the role
As one of our Venue and Zone Coordinators you will be the go-to problem-solver on the festival floor, ensuring audiences are welcomed, volunteers are supported, and every screening or art activity runs to plan. From cinema partners like Hyde Park Picture House and Vue to open-air Light Night zones in Millennium Square, you will keep activity flowing, address real-time challenges, and safeguard visitor experience. Your coordination skills will help the festivals reach thousands of residents and visitors, boost the local economy, and showcase Leeds as a creative, welcoming city.
What we offer you
We take pride in offering the best employee experience, with benefits including:
- membership of the West Yorkshire Pension Fund with generous employer contributions
- a clear career pathway and continuing professional development opportunities
- a range of staff benefits to help you boost your wellbeing and make your money go further
How to apply
Please upload your CV and complete a personal statement of no more than 500 words.
Read our guidance for further advice on completing your application.
If you have any queries or would like an informal chat about the role please contact Jamie Cross, Development and Production Manager, Leeds Film jamie.cross@leeds.gov.uk
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying.
Job Description
Job purposeTo coordinate screening or event activities, audiences and volunteers in a venue or zone area for LAEV festivals like Leeds International Film Festival, Light Night Leeds, and Leeds International Beer Festival.
Responsibilities
- Coordinate screening or event activities and schedules in a venue or zone area with full awareness of the space in use and its facilities like access routes.
- Regularly check screenings or events are running to plan and volunteers are assigned at screenings/events in case of any technical or other issues.
- Coordinate a team of volunteers in a venue or zone area, look after their safety and well-being, and liaise with them in the lead-up to and after the event as required.
- Coordinate filmmakers, artists, technical staff and other contracted participants at events, including ensuring they set up on time and deliver their work or performances as planned.
- Coordinate any audience interaction activity with guests, for example ensuring proper set-up is in place for introductions, Q&As or panel discussions with filmmakers or artists and their hosts.
- Coordinate ticketing at screenings or events using box office software, including checking pre-booked tickets, selling tickets on the door if required, and providing sales reports.
- Coordinate the seating or other occupancy of audiences at screenings or events, including ensuring timely entry and exit, and monitoring the use of allocated seats or spaces.
- Coordinate the safety of the public at events with full awareness of applicable Leeds City Council health and safety policies and of any procedures particular to a venue or zone.
- Report incidents and issues within a venue or zone to supervisors.
- Respond to screening or event updates and share with volunteers and audiences as required.
- Respond to any enquiries and complaints from audiences.
- Coordinate the gathering of information from audiences such as surveys and audience votes.
- Become familiar with the full programme of a festival and its key attractions to be able to make recommendations to audiences.
- The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
Qualifications
Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.
- Knowledge of AEV events like Light Night Leeds and Leeds International Film Festival.
- Knowledge of Microsoft Office packages.
- Experience of coordinating screenings or events.
- Experience of coordinating audiences at screenings or events.
- Experience of coordinating volunteers at screenings or events.
- Experience of working on both indoor and outdoor screenings or events.
- Experience of dealing with enquiries and complaints from the public.
Essential Behavioural & other Characteristics
- Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
- Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
- Able to understand and observe Leeds City Council policies and procedures.
- Carry out all duties having regard to an employee responsibility under Health, Safety and Wellbeing
- Willingness to actively participate in appraisal, training and development activities to ensure up, to date knowledge and skills.
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity of Leeds City Council.
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
- The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
- Willingness to work flexible and unsociable hours.
- A desire to work within and contribute to a creative environment.
- An enthusiastic and pro-active approach to the role.
Desirable requirements Candidates are not required to meet all the following desirable requirements however these may be used to distinguish between candidates.
- Willingness to work flexible and unsociable hours.
- A desire to work within and contribute to a creative environment.
- An enthusiastic and pro-active approach to the role.
- Experience of working in a busy festival environment.
- Experience of liaising with filmmakers, artists and technical staff.
- Experience of selling tickets for an event
