INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates.  

Job title: Support Assistant

Salary: C1 £27,711 - £30,060

Hours: 37 hours per week

Contract: Permanent

Location: Merrion House, Leeds City Centre and hybrid working

As a Support Assistant in Strategic Asset Management, you will be responsible for providing administrative and technical support, creating and maintaining records relating to council land and property, on our various council ownership databases, including GIS. You will work with a range of parties both internal and external to the council to provide information to support project delivery.

You will be given tailored training on the use of our GIS system to create plans needed to progress a variety of projects and programmes in Asset Management & Regeneration and the wider City Development directorate.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As a Support Assistant you will bring to the role:

• Experience of communicating clearly and effectively with a wide range of people, internal teams, external partners and being able to develop strong working relationships.
• Ability to work on your own, using your initiative to and prioritise workloads to meet timescales and deadlines.
• Accurately record and retrieve information from various databases including geographical map-based software packages.

About the role

As our next Support Assistant, you will provide technical and administrative support in land records, that will assist in the successful delivery of projects. You will be part of the team delivering large capital infrastructure projects, capital receipts and the rationalisation of council property portfolio.

The role is integral to our Strategic Asset Management team as we provide technical support, data and information which supports the delivery of the projects and programmes in the service. Accurate data and information are essential to our decision-making process and property transactions. You will work closely with colleagues across the council including those in Land and Property, Legal Services, Planning and Highways and Transportation.

The role requires an enthusiastic individual who is organised and willing to learn new data systems and GIS mapping tools.

What we offer you

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Please complete the online application form.

Read our guidance for further advice on completing your application.

If you have any queries or would like an informal chat about the role contact Michael Christian Senior Service Development Officer call 0113 3787692 or email michael.christian@leeds.gov.uk

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. 

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

 If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job Purpose:

To provide an effective and efficient administration and technical support service as part of the Asset Management and Regeneration Service.

Primary areas of work to include, the provision of specialist service support, the provision of specialist service information to partners and the public, the delivery of complex administration functions, to liaise with other services within the organisation and to support the role of the manager.

Responsibilities

• To provide a detailed, technical and administrative support service to a wide variety of teams within the Asset Management and Regeneration service.
• Organise and operate administrative systems within the service.
• Contribute to the planning, development and monitoring of support services.
• Monitoring and evaluation of the systems and processes.
• Develop good working relationships with outside agencies and stakeholders.
• Liaise between managers and other administration staff.
• Present a positive personal image, contributing to a welcoming environment for staff and visitors.
• Provide an excellent customer service to colleagues, customers and visitors to the service.
• Provide detailed analysis and evaluation of data and produce detailed reports/information as required.
• Produce information and respond to complex enquiries
• Manage complex administrative procedures
• Be responsible for completion and submission of complex forms, returns etc., including those to outside agencies.
• Provide advice and guidance to colleagues and the public on complex or technical issues.
• Undertake research and obtain information to inform decisions.
• The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

For property related responsibilities:

To assist and carry out inspections, viewings and surveys of land and premises in relation to:

• Sales, purchases, acquisitions by lease and lettings
• Rating, asset valuation and compensation matters
• Repair and maintenance
• Preparation of schedules, particulars and reports
• Granting or reserving easements, wayleaves, rights of way and access
• Determining property disputes, encroachment and regularisation
• Marketing of property
• To prepare terms for the above property transactions and negotiate and agree terms for these transactions
• Prepare reports for the approval of such terms
• Prepare instruction solutions to undertake the work to complete the above transactions

 Qualifications

• Have a qualification, experience, or willingness to learn about land, property and asset management

Essential Requirements: Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

 Skills

• To communicate effectively with a wide range of people including sensitive and complex information.
• To prioritise own work to meet conflicting deadlines.
• To produce and present routine reports and data.
• To accurately enter/retrieve data information from information systems.
• To demonstrate a responsible and co-operative attitude to working towards the achievement of the service aims and objectives.

Knowledge

• Knowledge of general office procedures and practice.
• Knowledge of relevant financial regulations to carry out financial transactions.

 Experience

• Of dealing with more complex queries from a wide range of people.
• Of using complex and specialist technical administrative systems including associated IT systems.
• Of working in partnership with others to deliver work to set deadlines.
• Of providing customer focussed services.
• Of working in a team and using own initiative.
• ff Microsoft applications.

Essential Behavioural & other Characteristics 

• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
• Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
• Able to understand and observe Leeds City Council policies and procedures.
• Carry out all duties having regard to an employee responsibility under Health, Safety and Wellbeing
• Willingness to actively participate in appraisal, training and development activities to ensure up, to date knowledge and skills.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
• The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

#EXT

Apply for this job