Job title: Registered Manager – Shared Lives
Salary: PO3 £42,839 - £46,142
Hours: Full time or Part time (subject to discussions)
Contract: Temporary 12 months
Location: Tribeca House, Leeds LS7 3BE
As a Registered Manager you’ll thrive on providing effective leadership and management in a well-established team to ensure positive outcomes for adults with Care and Support needs. We are looking to recruit an enthusiastic and committed Manager, to lead and expand our CQC ‘Good’ rated Shared Lives service.
This is a temporary position for 12 months. We are ideally looking for someone to work full time (37hr) however, happy to discuss part time hours dependant on role requirements.
The successful candidate will be expected to register with CQC as the Registered Manager. We will support you to achieve registration.
The post holder will be responsible for ensuring that the scheme delivers safe and person-centred care and support for vulnerable adults. You will be expected to oversee Shared Lives scheme workers, Shared Lives arrangements and provide support and monitoring to Shared Lives carers. The scheme aims to promote individual independence and enable customers to achieve their goals and aspirations.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.
About you
As a Registered Manager, you will bring significant experience and appropriate qualifications to the role. We will fund your studies if you do not already hold the specified Level 5 qualification.
You must have
- At least 2 years' experience of providing effective leadership and management and ensuring the provision of appropriate and co-ordinated services
- Experience of working collaboratively with other agencies and stakeholders to establish common goals and joint objectives
- Experience of planning, development, implementation, and evaluation of changes in working practice and service delivery to ensure the best possible outcomes for individuals, carers and families.
- The ability to articulate what good practice looks like in line with local standards and national best practice
- A flexible and adaptable approach
About the role
You will discharge the duties of a Registered Manager under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The role will provide effective Leadership and Management to the Shared Lives and Homeshare Services ensuring the provision of appropriate and co-ordinated services and in accordance with the Council’s aims, objectives, values and Policies and Procedures.
The role is integral to our Care Delivery service. We are an ambitious and high achieving service, committed to continuous improvements and innovation.
We offer a comprehensive Induction Programme, regular one-to-one meetings, a strong commitment to your personal development and a strong and supportive team with effective leadership.
What we offer you
We take pride in offering the best employee experience, with benefits including:
- a competitive salary and annual leave entitlement plus statutory holidays
- membership of the West Yorkshire Pension Fund with generous employer contributions
- flexible and hybrid working arrangements subject to service requirements
- a clear career pathway and continuing professional development opportunities
- a range of staff benefits to help you boost your wellbeing and make your money go further
How to apply
Apply for this job online. Please complete the online application form.
Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.
If you have any queries or would like an informal chat about the role please contact Indi Matharu, Principal Service Manager, 07891 272799 or email Inderjit.Matharu@leeds.gov.uk
A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
Job Description
Job Purpose: To be able to discharge the duties of a Registered Manager under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The role will provide effective Leadership and Management to the Shared Lives and Homeshare Services ensuring the provision of appropriate and co-ordinated services and in accordance with the Council’s aims, objectives, values and Policies and Procedures.
The post holder will work collaboratively with other agencies and stakeholders to establish common goals and achieve joint objectives to plan and deliver services to meet the needs of individuals.
The post holder will contribute to the evaluation and development of the service to ensure the best possible outcomes for individuals and their families.
The post holder will be required to undertake management duties, through direct line management of the team (including appraisals, performance management) and other duties through matrix management.
The post holder will be community based.
Responsibilities for Grade:
- To drive the continuing development and effective delivery of the team, creating service plans and team priorities and agreeing and monitoring performance objectives.
- To raise the profile of Leeds Shared Lives and Homeshare, promoting its purpose and activity to stakeholders, referral teams and local communities.
- To be responsible for day-to-day operational responsibilities as Registered Manager with Care Quality Commission (CQC).
- Monitor and review decisions made following assessments and support planning, ensuring the development of staff and services to improve outcomes for individuals and their families.
- To deliver a person-centred service, which is achieved through the provision of collaborative support plans and positive risk management approaches.
- To apply the principles and practice requirements of the Care Act (2014) and work collaboratively with Adult Social Care in achieving these.
- To apply the principles and practice requirements of the Mental Capacity Act (2005) whilst fully taking account of other legislative requirements that apply and may be introduced.
- To promote customer wellbeing and safeguard customers from potential and actual abuse, with prompt safeguarding actions and preventative activity that considers evolving best practice approaches and policy and procedural requirements.
- To contribute to the evaluation and implementation of, recruitment policies and strategies, designed to improve the recruitment and retention of shared live carers and Homesharers.
- To take a lead in the development, recruitment, and retention of the workforce, whilst supporting employees through maintenance of a positive and supportive management culture. In addition to supporting students and volunteers.
- To maintain effective communication systems and activities including leading / chairing team meetings and disseminating evolving information across your area of responsibility.
- To actively lead in the planning, monitoring, development, and evaluation of changes in working practice and service delivery to make recommendations and ensure continuous improvement of high-quality services.
- To liaise effectively and as required with The Care Quality Commission.
- To liaise effectively and as required with National organisations, Shared Lives Plus and Homeshare UK.
- To establish and maintain a network of contacts throughout the Council, Third Sector Organisations, customers, carers, and the wider community which will enable effective participation in collaboration and partnership working.
- To efficiently develop, collate, prepare, and present complex management/service information and business intelligence to a range of stakeholders, including that which is required by the department.
- To work strategically as part of an integrated management team in delivering the full service ‘Quality Assurance’ programme, whilst ensuring that service activity and performance is monitored effectively and that where failing standards are identified, prompt and effective actions are undertaken to address such shortfalls.
- To ensure the maintenance of accurate and appropriate records including, qualitative and quantitative data management systems enabling the service to develop and report achievements against local and national performance targets.
- To work with Shared Lives Plus Ambassadors, carers, and local schemes, to bring Shared Lives and Homeshare to the forefront with key audiences.
- Personal commitment to continuous self-development and service improvements by participating in appraisal, training, and development activities as necessary to ensure up to date knowledge and skills and improve own practice through appropriate CPD programmes.
- To take a lead on imaginative and proficient use of resources to ensure the efficient use and deployment of resources across the teams. This may include identifying sources of funding, preparing funding bids and providing regular updates and information to funding providers.
- To comply with and ensure that staff are aware of and meet the requirements and expectations of all Leeds City Council policies and procedures, including the wide-ranging responsibilities under Health and Safety legislation.
- To actively promote and support Leeds City Council’s Policies on Equality, Diversity, and Inclusion.
- To undertake other duties appropriate to this post.
Qualifications:
It is essential to hold a Level 5 Diploma in Leadership and Management or equivalent as a minimum standard. Or the post holder should be prepared to register for the Level 4 Diploma in Adult Care, or the Level 5 Diploma in Leadership and Management within 6 months of commencing the role.
Should the post holder opt to complete the Level 4 Diploma in Adult Care in the first instance, they will then be required to undertake the Level 5 Diploma in leadership and Management at the earliest opportunity.
Having a Social Work qualification would be desirable or, extensive experience of working with vulnerable adults.
PERSONAL SPECIFICATION ESSENTIAL REQUIREMENTS: It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements.
Method of Assessment will be through one or more of the following Application Form, Test, Interview or Certificate.
Skills Required
- Ability to support the development of the service with the aim of improving the quality-of-service delivery and of achieving CQC regulatory compliance.
- High level of interpersonal and communication skills.
- Ability to motivate and develop staff and demonstrate competence whilst undertaking formal staff supervision and performance appraisal.
- Ability to work in partnership with other professionals and agencies to promote collaboration.
- Ability to work with a variety of electronic communications, data systems and technology.
- Ability to manage budgets within financial constraints.
- Ability to prepare, communicate and present reports in a logical, organised way, and present in an appropriate format to a range of stakeholders including non-specialists.
- Ability to seek, interpret and evaluate information from a variety of sources.
- Ability to make decisions using all available information, having regard for the consequences.
- Ability to demonstrate use of own initiative.
- Ability to prioritise work to manage time effectively.
- Ability to work in partnership with other professionals and agencies to promote stakeholder engagement.
- Ability to plan, manage and monitor services within tolerances of cost, time, and quality
Knowledge Required
- In depth knowledge of current, trends, policies, legislation, and any regulatory body requirements, in relation to vulnerable adults within a social care setting.
- Wide understanding of the importance of confidentiality, data protection and information Governance requirements including General Data Protection Rules (GDPR).
- Detailed knowledge of Learning Disabilities/learning difficulties as a concept and the impact on the individual as well as the factors that contribute to wellbeing
- Quality Assurance systems and of methods of securing service improvement.
- An understanding of the Local Authority, its function and organisational structures, values and behaviours.
- Wide understanding of strength based social work and the social model of disability.
- Of research best practice and evidenced based practice.
- In depth knowledge and understanding of Equality, diversity, and Inclusion.
- In depth awareness of the needs and safeguarding issues associated with vulnerable adults.
Experience Required
- Considerable experience of first level management in a health, or social care setting
- Of using initiative and a commitment to develop services.
- Ability to identify problems and seek appropriate solutions
- Of identifying, developing training programmes/packages to support staff learning.
- Of working to targets and meeting deadlines in the face of high paced environments.
- Of implementing both strengths based and asset-based community development working
- Of managing projects and project risks.
- Of managing effective staff appraisal, supervision, development and deployment within a social care or health care setting.
Behavioural & other Characteristics required
Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality, and data protection, integrating these values within your area of responsibility and reporting all concerns to an appropriate person
- Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
- Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
- Able to understand and observe Leeds City Council equality and diversity policies.
- Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
- Willingness to actively participate in training and development activities.
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- Participate in appraisal, training, and development activities.
- Be aware of and comply with Leeds City Council policies and procedures.
- Be aware of and support difference ensuring equality for all, working in an anti-discriminatory manner, upholding, equality & diversity.
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
- The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
- To undertake on-call duties as required, on a rotational basis.
PERSONAL SPECIFICATION DESIRABLE REQUIREMENTS: It is desirable that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates are not required to meet all the Desirable requirements however these may be used to distinguish between acceptable candidates.
Skills Required
- Ability to drive
Knowledge Required
- Of Shared Lives as a service provision
- Of research and training techniques.
Experience Required
- Of project management.
