INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates.

Job title: Registered Manager

Salary: PO3 £42,839 - £46,142

Hours: 37 Hours

Contract: Permanent

Location: Dolphin Manor Care Home Rothwell LS26 0UD

As a Registered Manager you’ll thrive on providing effective leadership and management in a well-established team to ensure positive outcomes for adults with Care and Support needs. We are looking to recruit an enthusiastic and committed Manager, to lead and expand our CQC ‘Good’ rated service at Dolphin Manor.

This is a permanent full-time position, and the successful candidate will be expected to register with CQC as the Registered Manager. We will support you to achieve registration.

The post holder will be responsible for ensuring that the service delivers safe and person-centred care and support for vulnerable adults. You will be expected to oversee Dolphin Manors management team and support workers.

The future aim for Dolphin manor is to provide support to people with cognitive impairment, people, who are in the process of diagnosis and or have a diagnosis of dementia.

The registered Manager will also need to be able to provide the following:

Short term care and assessment provision
Support system flow by supporting people out of hospital into the service once medically fit for discharge
Support communities by providing a step-up basis for people who are in crisis and do not require to be in hospital.
Ensure the MDT are assessing in a timely manor to support discharge from the service once care needs have been identified. This will ensure throughput and allow bed availability for the system.
Provide a number of respite beds within the system and manage this requirement.
Ensure people with Memory impairment are in receipt of the appropriate level of care for their needs before discharge.
Be able to engage with communities and families as required.
You must have a good understanding of the Mental Capacity act and the deprivation of liberty and the legal requirements around these.
Be able to work with other stakeholders and professionals across the wider system.
Want to be able to develop the service into a service for excellence for people with Dementia so we can inform best practice and approach to care.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As a Registered Manager, you will bring significant experience and appropriate qualifications to the role. We will fund your studies if you do not already hold the specified Level 5 qualification.

You must have

At least 2 years' experience of providing effective leadership and management to an Adult Social Care team and ensuring the provision of appropriate and co-ordinated services
Experience of working collaboratively with other agencies and stakeholders to establish common goals and joint objectives
Experience of planning, development, implementation, and evaluation of changes in working practice and service delivery to ensure the best possible outcomes for individuals, carers and families.
The ability to articulate what good practice looks like in line with local standards and national best practice
A flexible and adaptable approach

About the role

You will discharge the duties of a Registered Manager under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The role will provide effective Leadership and Management to Dolphin Manor Care home ensuring the provision of appropriate and co-ordinated services and in accordance with the Council’s aims, objectives, values and Policies and Procedures.

The role is integral to our Care Delivery service. We are an ambitious and high achieving service, committed to continuous improvements and innovation.

We offer a comprehensive Induction Programme, regular one-to-one meetings, a strong commitment to your personal development and a strong and supportive team with effective leadership.

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays
membership of the West Yorkshire Pension Fund with generous employer contributions
flexible and hybrid working arrangements subject to service requirements
a clear career pathway and continuing professional development opportunities
a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Apply for this job online. Please complete the online application form.

Read our guidancefor further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

If you have any queries or would like an informal chat about the role please contact Dawn Albentosa, Principal Service Manager, 07545605412 or email Dawn.albentosa@leeds.gov.uk

A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visaroute before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Leeds City Council Job Profile

Special conditions this post is subject to a higher-level check with the Disclosure & Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence.

Job purpose

To be able to discharge the duties of a Registered Manager to the standards set out in the Essential Standards of Quality and Safety. To accept responsibility for managing a complex budget for employee costs, supplies and services as a Cost Centre Manager. To initiate and respond to requests for the development of services for older people which are responsive to local needs and in line with Directorate Guidance and Priorities.

Responsibilities

To manage the budgets devolved to the Home prudently, within the established cash limits and in accordance with the established financial procedures of the County Council. To ensure that these responsibilities are discharged in line with the requirements of the Essential Standards of Quality and Safety for Care Homes for Older People Standards 34 and 35 and the requirements of the Care Homes Regulations 2001.
To be responsible for the planned maintenance and development of the living environment to ensure that it meets the requirements of the Essential Standards of Quality and Safety.
To ensure that an up-to-date statement of purpose setting out the aims and objectives of the Centre is available for all prospective service users, their relatives and carers.
To ensure a written statement of the terms and conditions under which the service is to be provided is given to each individual service user on the day of admission.
To ensure that all service users who are admitted to residential care have had a needs led assessment undertaken and to ensure that the Home is able to meet their needs.
To ensure that a detailed Individual Service Plan (Care Plan) that reflects personal autonomy and choice is prepared for each service user at the time of admission and communicated to all those involved in the delivery of their care.
To ensure that monthly reviews of all care plans are undertaken, recorded and agreed changes communicated to all those involved and actioned by the staff.
To ensure that all staff understand and follow the policy for the safe custody; distribution recording of distribution and ordering of medication involved in this process.
To promote the privacy and dignity of service users in line with recognised best practice and the Essential Standards of Quality and Safety.
To ensure access to cultural, social, religious and ethnic activities for individual or groups of service users and to provide a varied activity programme both in the Home and accessing community resources.
To ensure that a wholesome, appealing and balanced diet is provided in pleasant surroundings at times convenient to service users.
To ensure that you promote an atmosphere in which service users and their relatives are confident that their complaints will be listened to and an appropriate response provided within a reasonable time in accordance with the City Council’s procedures.
To ensure service users can exercise their rights as citizens of the United Kingdom without interference from or by limitations being imposed from a third party.
To recruit, in line with the policies and procedures of Leeds City Council and the requirements of the Essential Standards of Quality and Safety, sufficient staff with the appropriate skills, competencies and qualifications to provide care in line with the published “Statement of Purpose” for the Home.
To establish good professional working relationships with the officers of the Care Quality Commission and to ensure that the Home co-operates fully with their inspection processes and responds promptly and appropriately to their findings upon receipt.
To ensure that all aspects of the City Council’s Continuous Improvement Programme is fully adhered to. Including.
Ensuring that all grades of staff receive an annual appraisal and that from this appraisal their training and developmental needs are identified and an action plan put in place to address these needs.

Monitoring the implementation of each member of staff’s personal action plan and to record achievement against agreed targets.
Ensuring that all grades of staff receive regular supervision from their line manager in line with the supervision policy of Leeds City Council.
To ensure that staff rotas are drawn up to provide sufficient care and support to meet the residents’ assessed needs.
To ensure appropriate management cover is provided throughout the 24-hour period.
To have a firm grasp of your responsibilities under the Health and Safety at Work Act 1974, and of the Essential Standards of Quality and Safety and the Schedule of Applicable Publications contained in Appendix B of the standards.
To accept responsibility in line with Leeds City Council policies and procedures, for the Health and Safety of all those visiting, employed in, or using the services provided by the Home
To promote partnership working with all stakeholders in the Service.
To establish sound and professional relationships with other disciplines within Health and Social Care. To engage in proactive planning of the development of services with the Commissioners of Leeds City Council, ensuring that services provided by the Centre are in line with National and Regulatory Guidance.
To be aware of, and assist in the development of, independent advocacy services for service users.
To maintain all such records in respect of the conduct of the care home as required by the policies and procedures of Leeds City Council and the Essential Standards of Quality and Safety.
To provide the Locality Service Manager with a written monthly report on the conduct of the Home.
Ensure that access to services for older people from Black and minority ethnic communities is facilitated and that services are provided with respect and dignity in culturally appropriate and acceptable ways.
Any other duties consummate with the grade of the post as required by the Locality Service Manager or Head of Service.
The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

Essential

Registered Manager NVQ L4 Award Or A qualification in Social Care at NVQ L4 or above or First Level Nursing PLUS a qualification in management at NVQ L4 or above.
Ability to gain registration with the CQC as a Registered Manager.

Desirable

A qualification in the care of older people with mental health problems.
Willing to work towards a management qualification at NVQL5.
Education to first degree level.
To have previously held Registered Manager status

Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

Skills

Good communication and interpersonal skills.
Ability to plan the development of services against Service Level Agreements and Evolving National Priorities Guidance for Older People’s Services.
The ability to plan, manage and report on the performance of complex budgets.
The ability to manage and support staff through periods of change.
The ability to manage a large and diverse staff group.
Ability to ensure that policies and procedures are communicated to staff and followed in practice.
Ability to operate administrative procedures and recording systems to provide accurate management information as and when required.

Knowledge

A full knowledge and understanding of your responsibilities under Health and Safety Legislation.
A good knowledge and understanding of the requirements of the Health and Social Care Act 2008, its regulations and other relevant legislation and guidance.
A knowledge of the needs of older people and the evolving national agenda in the development of care practice and service delivery.

Experience

Minimum 3 years of first level management experience in a health or social care setting.
Experience of managing effective staff appraisal and supervision.
Effective budget management.
Experience of working as a part of a multi-disciplinary team.

Essential Behavioural & other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council equality and diversity policies.
Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and comply with Leeds City Council policies and procedures.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
The Council has adopted a flexibility protocol, and the role will be expected to work within these parameters.
Sensitive to the needs of elderly people and their relatives.
Good Leadership skills.

Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates.

SKILLS

Able to represent your service area at meetings.
Ability to deliver “in-house” training.

KNOWLEDGE

Understanding of a business philosophy / culture and the need to develop customer responsive services.

EXPERIENCE

Background in residential and day care services for older people.
Experience of working in a setting that promotes and fosters independence in older people.

BEHAVIOURAL AND OTHER JOB-RELATED CHARACTERISTICS

To have and be able to demonstrate professional credibility.

#INT #LI-DNI

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