Project Support Officer

INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates.

Job title: Project Support Officer

Salary: SO2 £37,280 - £39,152 

Hours: 37

Contract: Full time temporary 12 months

Location: Merrion House

As a Project Support Officer in the Financial Inclusion youμ be at the forefront of supporting the development of innovative partnership-based projects and initiatives to address financial exclusion and tackle poverty in Leeds. This role is temporary for 12 months.

You will support the team in taking forward a range of specific work areas and projects related to addressing financial inclusion and poverty.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As a Project Support Officer you will bring to the role:

  • Experience of assisting on coordinating projects and initiatives in a service or operational area relevant to the post.
  • The ability to develop productive working relationships that command respect, trust and confidence.
  • Experience of working in partnership with a diverse range of partners on relevant projects.
  • Ability to communicate clearly and succinctly to produce and present verbal and written reports.
  • Experience of undertaking research and analysing relevant literature and data.
  • A good understanding of Financial Inclusion, Poverty and Inequality and Welfare Benefits policy

About the role

As our next Project Support Officer, youμ be part of a dynamic team which focuses on developing work to address financial inclusion and poverty and inequality through an evidence based and collaborative partnership approach. Our work requires the ability to work across council services, external organisations and elected members to achieve positive outcomes for the people of Leeds. 

The role is integral to the Financial Inclusion team. The City approach to Financial Inclusion is long established. This depth of knowledge and experience means that in times of economic hardship and reducing public sector budgets, the Council remains well placed to continue to deliver projects and initiatives that make an active difference to the lives and prospects of Leeds residents. Work areas are wide ranging and include managing government funding programmes, working with council services, partner organisations including advice agencies, Leeds Credit Union, and food aid providers to support the local welfare offer across the city, and managing the Leeds Money Information Centre website and social media accounts. The work of the team is varied and challenging.

What we offer you

We take pride in offering the best employee experience, with benefits including:

  • a competitive salary and annual leave entitlement plus statutory holidays
  • membership of the West Yorkshire Pension Fund with generous employer contributions
  • flexible and hybrid working arrangements subject to service requirements
  • a clear career pathway and continuing professional development opportunities
  • a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Complete the online application form.

Read our guidance for further advice on completing your application.

If you have any queries or would like an informal chat about the role contact Sophia Ditta, Senior Policy Development Officer Call [0113 378 9215] or email [sophia.ditta@leeds.gov.uk].

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.


This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job purpose 

The purpose of the Project Support Officer role is to assist with a range of policies, strategies, projects and initiatives designed to tackle poverty and inequality and address financial inclusion in Leeds. The work of the team covers poverty, financial inclusion, food insecurity and addressing gambling harms.

This role will involve working across council services and partner organisations, including liaison with government departments and other local authorities. In addition, supporting with building a strong evidence base for the work undertaken.

The post holder will be part of the Financial Inclusion Team, reporting to the Senior Policy Development Officer.

Responsibilities

  • To support the co-ordination of Financial Inclusion work and projects for Leeds City Council through working across council service and in partnership with organisations across the city.
  • To support the delivery of Financial Inclusion work and projects to meet the objectives of the Best City Ambition.
  • To prepare and assist in the development of documents, reports and publicity that meet the needs of diverse audiences.
  • To assist senior colleagues in the delivery of project work and provide progress updates on key work areas.
  • To assist in the development and management of monitoring, evaluation and reporting frameworks.
  • To prepare, produce and present high quality reports and statistical information as required.
  • To raise orders and assist in monitoring finances.
  • To manage team email accounts, social media and website content on the team work.
  • To assist with the organisation and management of key meetings and events.
  • To research, monitor, analyse and present information in an effective manner and appropriate format that is relevant to the work of the service.
  • To build productive relationships throughout the directorate, council and with partners.
  • Represent the service at meetings as required and undertake or co-ordinate any work required as a result.
  • To support and undertake training and awareness sessions related to Financial Inclusion to a wide range of audiences.
  • Support the policy and service development work undertaken by the Financial Inclusion Team
  • To attend regular team meetings and supervision as required.

Qualifications

Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

SKILLS

  • Ability to make an effective contribution to internal and external meetings to arrive at a positive outcome
  • Ability to analyse research and information and understand its relevance to the work disciplines of the team.
  • Ability to develop productive working relationships that command respect, trust and confidence.
  • Ability to understand competing priorities when delivering on a range of projects.
  • Ability to work within, as well as support, a team.
  • Ability to demonstrate competence in the use of IT and use of social media to promote the Council work.
  • Ability to communicate clearly and succinctly to produce and present verbal and written reports.
  • Ability to communicate confidently with the public, demonstrating empathy and excellent standards of customer service and signposting to appropriate services where required.

Knowledge Required

  • A good understanding of local government working and of public sector values.
  • A good understanding of service delivery issues within the context of the public sector.
  • A good understanding of both the theory and practice of the following areas:
    • Welfare and Benefits
    • Financial Inclusion
    • Poverty Issues

Experience Required

  • Experience of assisting on coordinating projects and initiatives in a service or operational area relevant to the post.
  • Experience of achieving results in a politically sensitive context.
  • Experience of undertaking research and analysing relevant literature and data.
  • Experience of participating in initiatives and policies from development to implementation.
  • Experience of working effectively with others to deliver projects across disciplines.
  • Experience of working in partnership with a diverse range of partners on relevant projects.
  • Experience of attending meetings with senior leaders and politicians.
  • Relevant experience in at least two of the following fields:
    • Economic research
    • Economic policy
    • Welfare and benefits policy
    • Poverty and social inclusion policy
    • Project management of financial, social or economic inclusion related projects or regeneration projects.

 Essential Behavioural & other Characteristics

  • Understand and embrace Leeds City Council Values and Behaviours and codes of conduct
  • Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
  • Able to understand and observe Leeds City Council policies and procedures.
  • Carry out all duties having regard to an employee responsibility under Health, Safety and Wellbeing
  • Willingness to actively participate in appraisal, training and development activities to ensure up, to date knowledge and skills.
  • Flexible and adaptable to change to assist other services as required commensurate to grade.
  • Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity of Leeds City Council.
  • Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
  • The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

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