Leeds Market Chargehand - REQ004425

Job title: Market Chargehand

Salary: B1 £25,185 - £25,989

Hours: 37 hours

Contract: NJC Local Government Services Permanent

Location: Leeds Kirkgate Market

As a Market chargehand you’ll thrive on having a positive can-do attitude approach to work and focus your effort on what will make the biggest difference to people’s lives.

This role is about making a real difference in the community and working to support good health, wellbeing and ensuring we meet the needs of our clients.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

As a Market Attendant, you will bring to the role:

Supervise and co-ordinate a small team (typically 5-10 operatives) including the day-to-day allocation of tasks/duties and ensuring work is being conducted in a safe and effective manner.
Assist in the daily planning of staff rotas to ensure annual leave, sickness and overtime requirements are met.
Use of mechanical cleaning equipment i.e. Suction Cleaners, Scrubbing/Buffing Machines, Hot Water Extraction Machines, Combined Scrubber/Drier Machines and Wet Suction Machines.
Cleaning in all kinds of areas within a building i.e. Toilet/Hygiene Areas, Corridors , Landings Staircases , Traders areas, Entrances, Walls, Windows and Offices.
High level cleaning, using appropriate equipment.
Be able to work as part of a team and act on instructions from senior staff.
Attending appropriate training courses/seminars as requested.

About the role

As our next Market chargehand you’ll contribute to delivering a healthy, safe, and welcoming City for people of all ages, and from all communities.

The role is integral to our cleaning and facilities management team striving to deliver high standards of work across Leeds contributing to the Team Leeds ethos, including maintaining cleaning standards in schools, community buildings, Leeds City Council owned buildings and housing stock.

We want you to contribute to build Team Leeds – made up of the people who live or work here, and those who champion the city nationally and internationally.

What we offer you

We take pride in offering the best employee experience, with benefits including:

a competitive salary and annual leave entitlement plus statutory holidays.
membership of the West Yorkshire Pension Fund with generous employer contributions.
flexible and hybrid working arrangements subject to service requirements.
a clear career pathway and continuing professional development opportunities.
a range of staff benefits to help you boost your wellbeing and make your money go further.

How to apply

Please complete the online application form

Read our guidancefor further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy. 

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.  

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. 

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job purpose – To provide day to day on-site supervision and to work as part of a team providing a range of duties to the public and Leeds city council Employees who use the Kirkgate Market. To show initiative, commitment and enthusiasm to ensure the service provided make a difference by supporting and working with Leeds market management, the public and users to make a difference and an enjoyable experience at the market.

Responsibilities

To supervise and co-ordinate a small team (typically 5-10 operatives) including the day-to-day allocation of tasks/duties and ensuring work is being conducted in a safe and effective manner.
To work under the guidance of an Operational Manager/area support officer in ensuring that the resources available are being deployed in the most effective way to deal the task/job required to be completed.
To be a local, front-line point of contact for staff and customers who require help in improving the environmental condition of their place of work.
To attend meetings where required and provide updates on the work of the team.
To carry out site monitoring and report finding to the Operational officer/ Area Support Officer
To provide effective leadership and take responsibility for the day to day supervision of Market attendants and Cleaning operatives.
To assist with fire and emergency evacuation procedures operated by the Service.
Liaise with contractors and other internal/external agencies as required.
To be the first point of ‘shopfloor’ contact for tenants, traders, public, contractors etc. For example when the Market Information Centre is closed.
Induction, development, training and other supervisory aspects relating to the team including undertaking within working hours and refresher training for all permanent and temporary staff within their area of responsibility.
To undertake administration duties as required including basic use of computer packages (email, word, excel and associated packages, timesheets, rotas, appraisals, return to work ETC This includes the ability to keep holiday cards and health and safety records up to date for all staff.
Supervision of entrance doors. Day and night, while on shift to help security of the site. Out of business hours security between the times of 6am-8am Monday – Wednesday 6am- 7:30am on a Thursday – Saturday and 5.30pm-6.30pm for the entrance doors.
To be trained and fully proficient in using the hoist/Mobile Tower, T16, S20 and Jet wash.
To be trained and fully proficient in scaffold building in the market when needed.
Maintaining machinery. Report issues, carry out pre use checks to ensure all machinery is safe to use. Hoist/Sweepers/Scrub Dryers. This also includes the request to external operations for the compactor to be emptied day to day or when required.
Train new starters and refresher training for all operatives on machinery. Sweeper/Scrubber/Dreyer, including training operators on the compactor and carry out refresher training when required.
Daily health and safety checks of the market both inside and out. All hazards to be written up and reported immediately to Market Officers.
To be a key holder for the market but will not be required for on-call duties.
Opening and closing of the market ensuring security of the property at the beginning of shift and end.
Out of hours traffic control on opening market and compactor yard between the hours of 5.30am-8am and 7.30pm-8pm. When required placing barriers inside and outside the market.
To assist and be part of the EIO/ fire warden team in the event of a fire/ emergency.
Carry out return to work interviews with staff after any time off work and report back to line manager. To monitor sickness and report patterns or triggers of absence to line manager.
To be responsible for contacting the market office staff out of business hours, in case of an emergency.
To be the direct charge hand of cleaning and market operative on site during shift. To ensure staff carry out daily duties and all work carried out safely and to a high standard.
To be responsible for requesting replenishment of stock.ie chemicals, cleaning equipment, and staff uniform.
To liaise with staff, traders, contractors and the public with the aim to ensure accessibility, health and safety, and maintenance of the market is upheld.
Carry out team meetings when required to keep all staff up-to-date with new information regarding the market and the council also to carry out 121s with your team of cleaning operatives / market attendants.
To attend a monthly walk about with line manager to assess where we have areas to improve upon in the market and have a 6 monthly appraisal with the line manager to discuss personal development and targets.

CLEANING

Lift and remove all detritus from all land as directed that can be achieved by hand brushing/sweeping and manual sweeping equipment. To include offensive detritus such faeces, vomit, blood, and dead animals from market areas.
Empty/re-bag and effectively clean litter bins and liners and to effectively dispose of or collect litter bags/liners.
Other such duties of a similar nature and responsibility as may be determined.
All duties to be undertaken in accordance with the Council’s Equal Opportunities Polices and Health and Safety Policies and other policies and procedures.
To sweep and clean all areas of the market including removal of all refuse.
Operation of plant, machinery and industrial floor cleaning equipment.
Undertake pro-active and documented inspections such as health and safety, toilet checks, meter readings and recording of information.
Key holding including opening and closing and general security of the market and associated buildings.
Effectively clean public (Central) conveniences as required.
Assist with gritting of paths/pavements and all other land as required. When requested remove snow and ice on all pathways/driveways leading in and out of the market.
When requested duties of an unpleasant nature such as removing dead animals from the market (Birds).
When required general maintenance duties such as change break glass on fire boxes and magnetic doors, maintain the down pipe in central market to stop blockages/unblocking.

Qualifications

None

Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

Essential Behavioural and other Characteristics

Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
Able to understand and observe Leeds City Council equality and diversity policies.
Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
Willingness to actively participate in training and development activities such as First aid training.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Participate in appraisal, training, and development activities.
Be aware of and comply with Leeds City Council policies and procedures.
Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

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