Job title: Quality Officer - 2 posts
Salary: SO2 £37,280 - £39,152
Hours: 37
Contract: Fixed Term until 31st July 2028
Location: Merrion House
Are you passionate about improving people’s lives and making a real difference in local communities? If so, we’d love to hear from you!
We are seeking a motivated and professional individual to support Quality Assurance in our Adult Skills Fund programmes across the city, focussing on our most disadvantaged neighbourhoods. You will work closely with the Senior Employment & Skills Quality Manager and other key stakeholders and partners to ensure quality of provision, supporting our learners into further learning, volunteering and or employability. You will be supporting the Inclusive Growth Strategy and helping Leeds to achieve its Economic Vision.
This role offers the opportunity to make a meaningful impact whilst working within a supportive and forward-thinking team.
What You’ll Be Doing:
- Supporting the delivery and implementation of the quality assurance cycle, including the annual self-assessment process
- Contribute to the development requirements to support future Further education and skills Ofsted inspections
- Build strong relationships with delivery partners
- Undertake learning walks to ensure quality of provision and support the delivery of ongoing improvements by coaching and mentoring
- Engaging with learners, teachers, community groups and stakeholders to gather feedback to inform our improvement journey
- Support the assessment, verification and standardisation practices on all programmes to include RARPAP processes
- Supporting the delivery and impact of the Adult Skills Fund
What We’re Looking For:
- A ‘can do’ attitude
- Significant experience of Quality Assurance in an adult learning setting
- Experience of working with diverse communities
- Ability to be adaptable and flexible
- Experience in community engagement
- Excellent communication and interpersonal skills
- Strong analytical and report writing skills
- Ability to manage multiple tasks, competing priorities and meet deadlines
- A proactive, collaborative solution focussed approach
Why Join Us?
- Be part of a team that values inclusion, innovation and impact
- Opportunities for professional development and training
- Flexible working arrangements
- Make a real difference to the lives of local people in Leeds
About you
As a Quality Officer, you will hold:
- Degree or equivalent qualification or with commensurate operational experience in an appropriate working environment/community setting
- Teaching qualification
What we offer you
We take pride in offering the best employee experience, with benefits including:
- a competitive salary and annual leave entitlement plus statutory holidays
- membership of the West Yorkshire Pension Fund with generous employer contributions
- flexible and hybrid working arrangements subject to service requirements
- a clear career pathway and continuing professional development opportunities
- a range of staff benefits to help you boost your wellbeing and make your money go further
How to apply
Please complete the online application form. Read our guidance for further advice on completing your application.
If you have any queries or would like an informal chat about the role please contact Hannah Kirkham, Senior Employment & Skills Manger on 0113 3368287 or email hannah.kirkham@leeds.gov.uk
ADisclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying.
Job Description
Job purpose
To support the Quality Manager in delivering a quality assurance work programme to ensure every learner benefits from an outstanding learning experience and makes progress towards their next steps towards employment and or further learning.
Responsibilities
- Support the delivery and implementation of the quality assurance cycle, including the annual self-assessment process.
- Carry out quality assurance activity of teaching and learning and support the delivery of ongoing improvements by coaching and mentoring
- Support the assessment, verification and standardisation practices on all programmes to include RARPAP processes
- Ensure compliance with internal and external quality assurance regulations and requirements of external organisations
- Contribute to development requirements to support future Ofsted inspections
- Provide analysis, briefings, reports and detailed plans for internal reviews and support and assist in the coordination of external reviews and inspections
- Support the implementation of systems for collecting and reporting on learner/tutor voice, action planning for improvement, and feeding back to learners/tutors on actions and improvements
- Contribute to the effective delivery of quality assurance activity across teaching and learning to ensure a minimum level of Expected in any future Ofsted inspection, with aspirations of achieving Strong and Exceptional
- Promote and deliver positive solutions to achieve diversity and equality of opportunity in all aspects of service delivery and community engagement activity
- Support the service to continuously challenge quality and performance
- Ensure British Values, Prevent, Functional and Digital Skills are embedded effectively into programme delivery
- Support and adhere to effective governance and risk management arrangements
- Manage and handle information and data in line with the Council's agreed policies on Information Governance and Data Protection
- Ensure adherence to Health, Safety and Wellbeing in accordance with all statutory obligations and relevant health and safety policies.
- The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
Qualifications
Degree or equivalent qualification or with commensurate operational experience in an appropriate working environment/community setting
Teaching qualification
Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.
- In depth knowledge and experience of Ofsted Further Education & Skills Inspection
- Knowledge of employment and skills policy at a local, regional and national level
- Knowledge of the city’s labour market, including growth sectors and trends, and the opportunities this offers to residents to access further learning and employment
- Knowledge of local and regional skills provision
- An understanding of the roles and responsibilities of other key agencies and stakeholders in the city
- A knowledge of the Council’s financial framework
Essential behavioural and other characteristics
- Understand and embrace Leeds City Council values and behaviours and codes of conduct
- Committed to continuous improvement in all areas and work towards delivering the Leeds Ambitions of health and wellbeing, inclusive growth, thriving strong communities, and a resilient sustainable city
- Able to understand and observe Leeds City Council policies and procedures
- Carry out duties having regard to an employee’s responsibility under Health, Safety and Wellbeing
- Participate in appraisal, training and development activities to ensure up, to date knowledge and skills
- Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding equality and diversity of Leeds City Council
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- The Council has adopted a flexibility protocol and the role will be expected to work within these parameters
Desirable requirements Candidates are not required to meet all the following desirable requirements however these may be used to distinguish between candidates.
- Awareness of the council’s Governance Framework
- Internal Quality Assurance qualification
