Risk and Regulation Manager

Job title: Risk and Regulation Manager (Housing)

Salary: PO4 £43,421.04 - £46,464.00

Hours: 37

Contract: Permanent

Location: Merrion House, Leeds City Centre (with some hybrid working / working from other locations as well)

As our Risk and Regulation Manager (Housing) you’ll be managing a team who play a critical role in ensuring Housing Leeds and Leeds City Council’s Social Housing Regulations compliance.

It’s not about ticking boxes; it’s about you displaying positivity, enthusiasm, and tenacity to develop and embed processes which will help to ensure that we provide high-quality services to all our customers.

You will thrive at building and maintaining effective working relationships with colleagues at all levels through gaining their trust and confidence.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you

You will bring to the role:

  • A clear outcome focus
  • Excellent communication and presentation skills
  • Extensive knowledge and experience of establishing robust and effective performance and risk management arrangements
  • Significant knowledge of social housing and issues affecting the sector
  • The ability to lead, coach and motivate your own team and individuals

About the role

This is a great opportunity for you to further develop your career through leading a rolling work programme that ensures our ongoing regulatory compliance, robust risk management, clear governance/accountability and a proactive approach to social housing policy consultation and change.

The role is integral to our Housing service which plays a vital role in creating sustainable communities through regeneration, housing growth, and resident engagement and involvement. 

You will be based in the Housing Projects & Business Development team which is responsible for facilitating continuous improvements across our service functions.

What we offer you

We take pride in offering the best employee experience, with benefits including:

  • a competitive salary and annual leave entitlement plus statutory holidays
  • membership of the West Yorkshire Pension Fund with generous employer contributions
  • flexible and hybrid working arrangements subject to service requirements
  • a clear career pathway and continuing professional development opportunities
  • a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

Please complete the online application form.

Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application.

If you have any queries or would like an informal chat about the role please contact Ian Strickland, Business Development Manager at ian.strickland@leeds.gov.uk.

We promote diversity and want a workforce that reflects the population of Leeds. Leeds City Council is recognised in Stonewall’s Workplace Equality Index 2024. We are also an Age-friendly Employer, a Mindful Employer and a Disability Confident Leader.

All new Leeds City Council appointments are made subject to the satisfactory completion of a six-month probationary period.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Job Description 

Job Purpose 

To lead a team that is responsible for managing risk, social housing policy and regulation across Housing Leeds through:

  • effectively co-ordinating the work required across the service and beyond to ensure our ongoing compliance with social housing regulations and statutory data collections and submissions.
  • developing, implementing, and managing effective risk management through supporting colleagues in analysing and managing all service-related risks, selecting appropriate issues for escalation to the senior management team and/or the corporate register.
  • managing all housing policy work.
  • providing governance support for councillor boards and committees, and
  • the ongoing development of the boards/committees work programmes.

Responsibilities

  • To manage a rolling work programme that ensures our ongoing regulatory compliance, robust risk management and proactive approach to social housing policy consultation and change.
  • For where required, to apply a project managed approach to deliver work packages.
  • To give appropriate and timely responses to councillors and senior management on risk and regulation matters.
  • Ability to manage own work with competing priorities whilst delivering on a range of projects within set timescales and ensure work is undertaken in a cost-effective manner. 
  • Responsible for monitoring the work undertaken and producing appropriate reports as required.
  • Understand the wider implications of risk and regulation issues.
  • Liaise with colleagues and professional staff at all levels across the Directorate to question and seek clarification on issues. 
  • Ability to interpret corporate visions and values and put into practice through agreed policies and strategies.
  • To represent the Service, Directorate and Local Authority in meetings or working groups, presenting reports clearly, succinctly, both in writing and verbally.
  • Ability to deliver projects within the context of sometimes conflicting priorities to ensure the most effective solution corporately.
  • Preparation of accurate reports in relation to the work undertaken and the preparation and analysis of Housing and related data.
  • Assist in identifying improved systems and procedures and contribute to their implementation. 
  • Ability to contribute to change programmes, improve service quality and support a culture which drives up standards, performance, and continuous improvement.
  • To conduct and manage work assignments in accordance with specified work programmes and timetables being responsible for supervising technical and support staff as required.
  • To keep all stakeholders (including customers) appropriately informed of work programme.
  • To become involved in projects aimed at improving the quality and effectiveness of the service we provide as required.
  • To carry out the above duties in accordance with the Council’s set procedures, Equal Opportunities Policy and Health and Safety procedures.
  • The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Qualifications

Educated to Degree level or with equivalent work experience.

Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

Skills Required

  • Manage competing priorities across the team.
  • Produce clear and precise reports on a variety of information.
  • Influence outcomes and negotiate solutions.
  • Communicate with colleagues and professional staff at all levels.
  • Contribute to change programmes to drive up standards.
  • Understand complex risk and regulation issues and take appropriate actions.
  • Ability to write detailed reports on complex issues, reach reasoned conclusions and make recommendations without supervision.
  • Effectively manage own heavy workload and meet targets without compromising quality.
  • Manage a team including carrying out appraisals and other HR duties, leave requests, sickness monitoring.
  • Work with partners and assess performance against key performance indicators.
  • Ability to research and share information on social housing policy, risk and regulation providing training and delivering presentations to key stakeholders.

Knowledge Required

  • Significant knowledge of social housing and issues affecting the sector
  • The principles of effective risk and performance management
  • Experience of developing and implementing performance management solutions to support organisational outcomes.
  • Ability to develop and manage productive working relationships that command respect, trust and confidence.
  • Ability to deal positively and objectively with all levels of stakeholders in various scenarios.

Experience Required

  • Working effectively with internal and external partners to deliver cross service projects and achieve positive outcomes
  • Leading, coaching and motivating teams and individuals
  • Successfully presenting complex information to a range of audiences
  • Managing in a political environment and working on politically sensitive issues
  • Managing and developing staff to achieve objectives and outcomes

Essential Behavioural & other Characteristics 

  • Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
  • Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
  • Able to understand and observe Leeds City Council equality and diversity policies.
  • Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
  • Willingness to actively participate in training and development activities.
  • Flexible and adaptable to change to assist other services as required commensurate to grade.
  • Participate in appraisal, training, and development activities.
  • Be aware of and comply with Leeds City Council policies and procedures.
  • Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
  • Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
  • The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
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