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Family Information Service Appeals Manager

Salary details: PO3 £34,788 to £37,849

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Ref: 19493

Employer: Leeds City Council

Children & Families

Team Resources & Strategy


Job term:

Appointment type:

Contract Type: Permanent Appointment

Hours per Week: 37

Closing date: 22 September 2019 11:30 PM

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An exciting opportunity has arisen to join the Children’s Services team. 

A motivated, enthusiastic and organised individual is required to join and manage the day to day operation of both the Family Information Service and the School Admissions Appeals service.

You must be able to demonstrate the following skills:

  • Effective written and oral communication skills with a wide range of people including Members of Parliament, Elected Members, Senior Council Managers and members of the public.
  • Ability and experience of managing staff effectively
  • Proactive at seeking solutions to complex problems
  • Take the lead on complex and sensitive casework where necessary
  • Ability to operate at strategic level. 

You will be required to maintain an overview of all relevant legislation and ensure compliance with all duties relevant to the Admissions Appeals Service and the Family Information Service, including responsibility for ensuring all contractual obligations in relation to the Free Early Education Entitlement (FEEE) are met.

Successful candidates will possess high level of leadership and interpersonal skills, excellent IT skills and have solid experience of managing staff effectively as  you will be responsible for supervising all staff within the Family Information Service and Admissions Appeals teams.

Provisional interview dates are 9th  or 18th  October 2019.

For informal discussion please contact Laura Collier on 0113 378 9766.

All new Leeds City Council appointments are made subject to the satisfactory completion of a six month probationary period.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We promote diversity and want a workforce that reflects the population of Leeds. Leeds City Council is a Stonewall Top 100 employer, a Mindful Employer and a Disability Confident Employer.