Passenger Assistant TTO
Salary details: £17711 - £18065
Salary details: A2 - £17,711 to £18,065 (Pro-Rata Term Time Only)
Employer: Leeds City Council
Resources & Housing
Team Digital & Information Services
Contract Type: Fixed Term Appointment
Hours per Week: 37
Closing date: 31 March 2020 11:30 PM
Digital Information Service is looking to recruit an Apprentice to work in their busy IT Service Centre.
The role will provide first and second line technical support to staff and services across the Council, through a wide range of channels access, including telephone, face to face, IT drop in centres etc. The successful apprentice will undertake analysis, diagnosis and resolution of user incidents and issues. These issues will range from general straightforward advice/first line fixed such as password resets to more complex technical incident such as user account queries, printer faults and software/hardware faults.
We promote diversity and want a workforce that reflects the population of Leeds.
All new Leeds City Council appointments are made subject to the satisfactory completion of a six month probationary period.