9Days left

IT Apprentice

Salary details: A1/A3 - £16,881

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Ref: 17561

Employer: Leeds City Council

Resources & Housing

Team Digital & Information Services

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Job term:

Appointment type:

Contract Type: Various

Hours per Week: 37

Closing date: 31 March 2019 11:30 PM

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Digital Information Service is looking to recruit an Apprentice to work in their busy IT Service Centre. 

The role will provide first and second line technical support to staff and services across the Council, through a wide range of channels, including telephone, face to face, IT drop in centres etc.  The successful apprentice will undertake analysis, diagnosis and resolution of user incidents and issues.  These issues will range from general straightforward advice/first line fixes such as password resets to more complex technical incidents such as user account queries, printer faults and software/hardware faults. 

We promote diversity and want a workforce that reflects the population of Leeds.